Who We Are
Learn about the team behind the networks and services that solve real problems.
Explore careers at ECG and join a fun, collaborative, engineer-owned company.
Who We Serve
Optimize your multi-site or large-scale voice network while meeting industry compliance requirements.
Trust ECG for professional services designed to fit the unique needs of your university campus.
Overcome unique voice network challenges with engineering services designed for government agencies.
Get in-depth voice network expertise and support to maintain compliance, keep customers connected, and more.
How We Do It
ECG gives you the expertly-developed software products you need to do more with less time.
Alpaca delivers unprecedented flexibility in BroadWorks management and development
Securely load your bulk data into BroadWorks in a matter of hours.
Simplify your software development workload through one central point.
Web Selfcare Portal
Give end users the freedom to take care of themselves in an intuitive portal.
Get a real-time view of incoming, outgoing, and unanswered call records.
Gain access to our experience and expertise in voice and data engineering.
Keep your voice network running with outsourced network operations services.
Get the expert engineering support you need to meet project deadlines and fill knowledge gaps.
IT Consulting and Engineering
Complete your short-term or one-off projects faster with a dedicated project manager and engineering expertise.
Outsourced NOC Support
Provide customers with technical support 24/7 with our team of experienced, U.S.-based technicians.
24/7 Monintoring and Action
Let our team of experts triage and take action on network alerts so your staff can focus on developing products – not handling emergencies.
The Complete Guide to Staff Augmentation for Voice Service Providers
Studies have shown the total cost to keep IT systems running is $4.8 million per year.
Explore Our Resources
How Does Bulk Provisioning Benefit BroadWorks Users?
Alpaca’s bulk provisioning feature radically shortens time to deployment, so you can activate...
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The Latest Insights From Our Experts
What Does the Future Hold for BroadSoft Customers?
4 Signs It’s Time To Consider Staff Augmentation for Voice Service
5 BroadSoft Management Challenges Solved With Alpaca
Cloud Voice Migration - Overcoming Common Challenges
How to Prioritize Patient Safety During Your Hospital Cloud Migration
ECG to Present in Voice Collaboration Panel at EDUCAUSE Annual
3 Cloud Migration Challenges Large Universities Face – And How to
Simplify Cisco BroadWorks Management With Alpaca
Alpaca – Hassle-Free BroadWorks Management with Flexible Pricing
Infographic: Simplify BroadWorks Management With Alpaca
The Solution to Your Large University Voice and Data Network Needs
Cybersecurity Notice on ECG Software Alpaca regarding Spring