Customers

From hosted PBX to SIP trunking, BGP peering to DSL, software integration to custom software development, ECG provides full service technical network expertise when you need it.

Large Enterprises

  • Multi-Site and International enterprises
  • Analyze existing Telecom needs and Network Infrastructure
  • Integrate with local PSTN carriers and VoIP Providers
  • Choose the best Hosted PBX or SIP Trunking Provider
  • Custom Call Routing for High-Volume Call Centers, including Customer Caller-ID Selection
  • Metzo, a pre-integrated BroadWorks platform for carrier-grade features

Universities

  • Accommodate existing rules, regulations, and security practices
  • Integrate with legacy TDM and Analog platforms in use
  • Support for Emergency Call Boxes
  • Implementation support for critical Medical Clinic and Hospital Environments
  • HIPAA Compliant Security
University of Kentucky
University of Virginia

Government

  • Certified Minority-Owned, Small Business Government Services Division ECG Global Services (ECGGS.com)
  • Support in Security-Sensitive Mission-Critical Installations
  • Deploy Networks compatible with HIPAA and NIST 800-58 standards
  • Migration from Legacy TDM to VoIP
  • Experience with Reporting and Accounting requirements of US Federal Government contracts
  • Metzo, a pre-integrated BroadWorks platform for carrier-grade features
US Department of Justice

The US Deparment of Justice trusts ECG to manage a major VoIP upgrade.

Los Alamos National Labs

Los Alamos National Labs trusts ECG to design and deploy a voice network for its secured facility.


Competitive Local Exchange Carriers (CLECs)

  • Experience integrating & troubleshooting SS7/TDM and VoIP Platforms
  • Experience since 1996 deploying CLECs
  • Experience with FCC Regulations and Filing Requirements
  • Experience allocating codes and approvals with Telcordia BRRDS and Neustar
Nsight

Nsight, based in Green Bay, Wisconsin, trusts ECG for troubleshooting and upgrades.


Independent Local Exchange Carriers (ILECs)

  • Drastic Cost reductions made possibly by deploying VoIP Switching
  • Migrations from DMS & similar legacy platforms to Metaswitch
  • Expand services beyond POTS and ISDN PRI
  • Best practices deploying Hosted PBX and SIP Trunking, efficiently, on a large scale
Centurylink

CenturyLink trusts ECG to train its technical sales force.


Internet Service Providers (ISPs)

  • We resolve Routing and Switching challenges
  • Deep performance analysis and efficiency improvement
  • Designs to generate revenue through Quality of Service Engineering
  • Deep background with Juniper and Cisco
Earthlink

Earthlink Business trusts ECG to support a rapid turnup of a new product.


Internet Telephony Service Providers (ITSPs)

  • We help you deliver business grade services Over The Top (OTT) other ISPs
  • Navigate regulations and rules, including CALEA and HIPAA
  • Packet voice products with other services to integrate deeply into enterprise networks
Stage 2

Stage 2 Networks trusts ECG to design and maintain its critical ISP and VoIP network.

VoIP Corporation

VoIP Corporation trusts ECG for ongoing technical monitoring, configuration, and augmentation.


Wireless Carriers

  • Support for IMS and Pre-IMS VoIP Platforms
  • Support for VoIP OTT with VoLTE
Verizon

Verizon Wireless trusts ECG to help deploy its VoIP Core network.

Inmarsat

Inmarsat trusts ECG to design a robust VoIP network for satellite phones.


Carriers

AT&T Engineering

AT&T Engineering trusts ECG for operational support and emergency restoration.

Level3

Level3 trusts ECG to train its staff on Session Border Controllers.