Mark R Lindsey

ECG Senior Member of Technical Staff

Mark R Lindsey

ECG Senior Member of Technical Staff

Email and Google Chat: lindsey@e-c-group.com
Desk and Mobile: +1-229-316-0013
Emergency 24x7: +1-229-244-2099 then 4

LinkedIn
Blog: 200 OK: VoIP Engineering & Operations

Busy/Free Calendar

Large Calendar View

Clients

  • Metaswitch
  • BroadSoft Inc
  • Oracle (formerly: Acme Packet Inc.)
  • CenturyLink
  • Alcatel-Lucent
  • AT&T Mobility
  • EvolveIP
  • Stage2 Networks
  • Lumos Networks
  • Momentum Telecom
  • Granite Telecommunications
  • BroadSmart
  • Georgia Institute of Technology
  • University of Virginia
  • Nuance (formerly: Varolii Systems)

Positions

  • 2003-Now Senior Member of Technical Staff, ECG Inc
  • 2001-2003 Research Assistant, University of North Carolina - Chapel Hill
  • 1999-2001 DevOps (Java/Linux) Engineer, Commerce Engine
  • 1996-1999 Network Engineer, DSS Online

Education

  • 2003 MS Computer Science, University of North Carolina at Chapel Hill
  • 1999 BS Cum Laude Computer Science, Valdosta State University

Conference Presentations

2014 SIP Forum SIPNOC, Dulles, Virginia: Attack of the Congestion Collapsimator (and other adventures in Telecom Capacity Planning.)
Peer Reviewed
Topics: Telecom Network Congestion, Overload Prevention.
2013 SIP Forum SIPNOC, Dulles, Virginia: Panel Discussion: Anatomy of a VoIP DMZ.
Hosted by: Dan York.
Panelists: Jim Gast, PhD, TDS Telecom. Mark R Lindsey, ECG.
Topics: Network Security. Network Design.
2013 SIP Forum SIPNOC, Dulles, Virginia: Taking the Custom Out of Customer: Appropriate Productization for Voice Service Providers
Peer Reviewed
Topics: Productization. Deployment Efficiency. Provisioning.
2013 SIP Forum SIPNOC, Dulles, Virginia: VoIP Theft: Werewolf, or Hydra?
Peer Reviewed
Topics: Toll Fraud. Network Security.
2012 SIP Forum SIPNOC, Dulles, Virginia: Simultaneous Ring: The Monster That's Eating Your Network.
Peer Reviewed
Topics: Network Efficiency. Outage Prevention. IP QoS Engineering.
2012 SIP Forum SIPNOC, Dulles, Virginia: The SS7 Addiction: "I can stop any time I want to."
Authors: Mark R Lindsey
Peer Reviewed
Topics: SS7 to SIP Migration.
2012 SIP Forum SIPNOC, Dulles, Virginia: Let's Make SIP Geographic Redundancy Actually Work Well.
Authors: Mark R Lindsey
Peer Reviewed
Topics: Network Design. Reliability.
2011 ACM IPTComm, Illinois Institute of Technology: What Went Wrong? Negative Results from VoIP Services Providers.
Authors: Mark R Lindsey.
Peer Reviewed.
Topics: Telephone Company Network Design. DNS. NAT and VoIP.
2011 Earthlink Staff Presentation: Do Telephone Companies Matter Any More? Eight Services Telcos Do Well.
Topics: Telephone Company History. VoIP.

Publications

2004 IEEE INFOCOM Hong Kong: Analysis of wireless information locality and association patterns in a campus. Authors: Francisco Chinchilla, Mark R Lindsey, Maria Papadopouli
Peer Reviewed.
Topics: Mobile Computing. Networking.
2003 UNC-CH Computer Science Master's Thesis. Correlations Among Nearby Mobile Web Users
Faculty Committee: Maria Papadopouli (Advisor), Gary Bishop (Reader), Kevin Jeffay (Reader).
Topics: Locality and Common Interests. Mobile Computing. Large-Scale Network Packet Capture.
2003 Characterizing Distributed Algorithms with Knowledge Theory: A Survey.
Topics: Distributed Algorithms. Acknowledgements
2002 XP/Agile Universe: An Informal Formal Method for Systematic JUnit Test Case Generation.
Authors: P. David Stotts, Mark Lindsey, Angus Antley. Peer Reviewed. Topic: Software Engineering. Automated Software Testing.
2002 Evolution of the File Metaphor.
Topic: Computing History. Filesystems.
2002: PWP: An Architecture for Guaranteed Network Services.
Reviewers: Jim Anderson, Ketan Mayer-Patel.
Topics: Real-Time Systems. Networking. Multimedia Networking. Active Queue Management (AQM).
2001: Design of a High-Availability Multimedia Scheduling Service using Primary-Backup Replication.
Authors: Mark R Lindsey, Vivek Sawant, Goudong Liu.
Topics: Redundancy. Active/Standby Replication.

Training Courses Developed

All classes require approximately 40 hours of classroom and lab time.
  • VoIP Call Control and Troubleshooting.
  • IP Foundations for VoIP Carriers.
  • Acme Packet Bootcamp: SIP Trunks and Registration.
  • BroadWorks Call Control and Troubleshooting.
  • CenturyLink Hosted PBX & SIP Trunking Sales Engineer Course.

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