---
title: Voice & Network Technology Expert Insights | ECG
description: ECG's engineering experts are here to help you grow your team's knowledge. Get the latest updates on voice network technology in our resource library.
---

[![ECG](https://www.ecg.co/hubfs/lp/cloud-migration/logo-vector.svg)](https://www.ecg.co?hsLang=en)

- Who We Are
  
  Company
  
  [**About ECG** Learn about the team behind the networks and services that solve real problems.](https://www.ecg.co/about?hsLang=en) [**Careers** Join a fun, collaborative, engineer-owned company.](https://www.ecg.co/careers?hsLang=en)
  
  Industries We Serve
  
  [**Enterprises** Optimize multi-site voice networks while meeting compliance requirements.](https://www.ecg.co/sectors/enterprise?hsLang=en) [**Universities** Professional services designed for the unique needs of campus networks.](https://www.ecg.co/sectors/universities?hsLang=en) [**Government** Engineering services built for government agency voice challenges.](https://www.ecg.co/sectors/government?hsLang=en) [**Service Providers** Deep voice expertise to maintain compliance and keep customers connected.](https://www.ecg.co/sectors/service-providers?hsLang=en)
- Technologies
  
  **Carrier & Trunking Services** SIP trunking, resilience & carrier interconnect
  
  **Compliance & Call Authentication** STIR/SHAKEN, 603+ & secure signaling
  
  **Unified Communications & Collaboration** UC capabilities & platform expertise
  
  **Platform Reliability & Security** Infrastructure, capture & network fundamentals

  ### Carrier & Trunking Services
  
  Design, harden, and secure the carrier side of your voice network — from SIP trunking to encrypted media and compliant recording.
  
  [SIP Trunking](https://www.ecg.co/technologies/sip-trunking-consulting-expertise?hsLang=en) [SIP Trunking High Availability](https://www.ecg.co/technologies/sip-trunking-high-availability?hsLang=en) [STIR/SHAKEN](https://www.ecg.co/technologies/stir-shaken?hsLang=en) [603+](https://www.ecg.co/technologies/603-plus-do-not-originate?hsLang=en) [eSIM & FMC](https://www.ecg.co/technologies/esim-fmc?hsLang=en) [VoIP TLS & SRTP](https://www.ecg.co/technologies/voip-encryption-tls-srtp?hsLang=en) [SIPREC](https://www.ecg.co/technologies/siprec-call-recording?hsLang=en)

  ### Compliance & Call Authentication
  
  Meet regulatory requirements end-to-end — call authentication, robocall mitigation, lawful capture, and encrypted signaling.
  
  [STIR/SHAKEN](https://www.ecg.co/technologies/stir-shaken?hsLang=en) [603+](https://www.ecg.co/technologies/603-plus-do-not-originate?hsLang=en) [Packet Capture / PCAP](https://www.ecg.co/technologies/pcap-wireshark-packet-capture-analysis?hsLang=en) [VoIP TLS & SRTP](https://www.ecg.co/technologies/voip-encryption-tls-srtp?hsLang=en)

  ### Unified Communications & Collaboration
  
  Modern UC capabilities backed by deep, hands-on expertise across every major voice platform.
  
  [E911](https://www.ecg.co/technologies/e911?hsLang=en) [Business Texting](https://www.ecg.co/technologies/business-texting?hsLang=en) [Teams Replace Phone System](https://www.ecg.co/technologies/ms-teams-replace-phone-system?hsLang=en) [Provisioning & Endpoint Mgmt](https://www.ecg.co/technologies/sip-provisioning-endpoint-management?hsLang=en) [Call Control & Features](https://www.ecg.co/technologies/call-control-features?hsLang=en) [SIP Trunking HA](https://www.ecg.co/technologies/sip-trunking-high-availability?hsLang=en) [SIPREC](https://www.ecg.co/technologies/siprec-call-recording?hsLang=en) [vCon](https://www.ecg.co/technologies/vcon-virtualized-conversations?hsLang=en)
  
  Platform Expertise
  
  [BroadWorks](https://www.ecg.co/technologies/broadworks?hsLang=en) [NetSapiens](https://www.ecg.co/technologies/netsapiens-support?hsLang=en) [Metaswitch Alianza Core](https://www.ecg.co/technologies/metaswitch-alianza-core?hsLang=en) [Oracle Communications](https://www.ecg.co/technologies/oracle-communications-support?hsLang=en) [Metaswitch Perimeta](https://www.ecg.co/technologies/metaswitch-perimeta?hsLang=en) [Sansay VSXi](https://www.ecg.co/sansay-vsxi-session-border-controller?hsLang=en)

  ### Platform Reliability & Security
  
  The infrastructure layer underneath your voice services — engineered, monitored, and secured by people who run it every day.
  
  [EKS / Kubernetes](https://www.ecg.co/technologies/kubernetes-eks?hsLang=en) [Critical Network Fundamentals](https://www.ecg.co/technologies/critical-network-fundamentals?hsLang=en) [Packet Capture / PCAP](https://www.ecg.co/technologies/pcap-wireshark-packet-capture-analysis?hsLang=en) [VMware & Alternatives](https://www.ecg.co/technologies/vmware-alternatives?hsLang=en) [Routing, Switching & Firewalls](https://www.ecg.co/technologies/routing-switching-firewalls?hsLang=en) [Freeswitch](https://www.ecg.co/technologies/freeswitch-open-source-call-processing?hsLang=en)
- How We Do It
  
  Services
  
  [**Services Overview** Our experience and expertise in voice and data engineering.](https://www.ecg.co/services?hsLang=en) [**Network Operations** Keep your voice network running with outsourced network operations.](https://www.ecg.co/services/network-operations?hsLang=en) [**Staff Augmentation** Expert engineering support to meet deadlines and fill knowledge gaps.](https://www.ecg.co/services/staff-augmentation?hsLang=en) [**IT Consulting & Engineering** Complete short-term projects faster with a dedicated project manager.](https://www.ecg.co/services/it-consulting-and-engineering?hsLang=en)
- Resources
  
  #### [Utilities Launch Delay Calculator Estimate what a potential product launch delay would cost your business. Try the calculator](https://www.ecg.co/cost-delay-calculator?hsLang=en)
  
  #### [Resource Library Guides, White Papers & Tools In-depth resources on voice engineering, compliance, and AI — built from real client work. Explore resources](https://www.ecg.co/resource-library)
  
  #### [Blog Latest from the ECG Team Practical articles on SIP, UC platforms, network operations, and voice AI. Read the blog](https://www.ecg.co/blog?hsLang=en)
- [Events](https://www.ecg.co/events?hsLang=en)

[Login](https://portal.ecg.co) [Contact](https://www.ecg.co/contact?hsLang=en)

Who We Are

[About ECG](https://www.ecg.co/about?hsLang=en) [Careers](https://www.ecg.co/careers?hsLang=en)

Industries We Serve

[Enterprises](https://www.ecg.co/sectors/enterprise?hsLang=en) [Universities](https://www.ecg.co/sectors/universities?hsLang=en) [Government](https://www.ecg.co/sectors/government?hsLang=en) [Service Providers](https://www.ecg.co/sectors/service-providers?hsLang=en)

Technologies

Carrier & Trunking Services

[SIP Trunking](https://www.ecg.co/technologies/sip-trunking-consulting-expertise?hsLang=en) [SIP Trunking High Availability](https://www.ecg.co/technologies/sip-trunking-high-availability?hsLang=en) [STIR/SHAKEN](https://www.ecg.co/technologies/stir-shaken?hsLang=en) [603+](https://www.ecg.co/technologies/603-plus-do-not-originate?hsLang=en) [eSIM & FMC](https://www.ecg.co/technologies/esim-fmc?hsLang=en) [VoIP TLS & SRTP](https://www.ecg.co/technologies/voip-encryption-tls-srtp?hsLang=en) [SIPREC](https://www.ecg.co/technologies/siprec-call-recording?hsLang=en)

Compliance & Call Authentication

[STIR/SHAKEN](https://www.ecg.co/technologies/stir-shaken?hsLang=en) [603+](https://www.ecg.co/technologies/603-plus-do-not-originate?hsLang=en) [Packet Capture / PCAP](https://www.ecg.co/technologies/pcap-wireshark-packet-capture-analysis?hsLang=en) [VoIP TLS & SRTP](https://www.ecg.co/technologies/voip-encryption-tls-srtp?hsLang=en)

Unified Communications & Collaboration

[E911](https://www.ecg.co/technologies/e911?hsLang=en) [Business Texting](https://www.ecg.co/technologies/business-texting?hsLang=en) [Teams Replace Phone System](https://www.ecg.co/technologies/ms-teams-replace-phone-system?hsLang=en) [Provisioning & Endpoint Mgmt](https://www.ecg.co/technologies/sip-provisioning-endpoint-management?hsLang=en) [Call Control & Features](https://www.ecg.co/technologies/call-control-features?hsLang=en) [SIP Trunking HA](https://www.ecg.co/technologies/sip-trunking-high-availability?hsLang=en) [SIPREC](https://www.ecg.co/technologies/siprec-call-recording?hsLang=en) [vCon](https://www.ecg.co/technologies/vcon-virtualized-conversations?hsLang=en)

Platform Expertise

[BroadWorks](https://www.ecg.co/technologies/broadworks?hsLang=en) [NetSapiens](https://www.ecg.co/technologies/netsapiens-support?hsLang=en) [Metaswitch Alianza Core](https://www.ecg.co/technologies/metaswitch-alianza-core?hsLang=en) [Oracle Communications](https://www.ecg.co/technologies/oracle-communications-support?hsLang=en) [Metaswitch Perimeta](https://www.ecg.co/technologies/metaswitch-perimeta?hsLang=en) [Sansay VSXi](https://www.ecg.co/sansay-vsxi-session-border-controller?hsLang=en)

Platform Reliability & Security

[EKS / Kubernetes](https://www.ecg.co/technologies/kubernetes-eks?hsLang=en) [Critical Network Fundamentals](https://www.ecg.co/technologies/critical-network-fundamentals?hsLang=en) [Packet Capture / PCAP](https://www.ecg.co/technologies/pcap-wireshark-packet-capture-analysis?hsLang=en) [VMware & Alternatives](https://www.ecg.co/technologies/vmware-alternatives?hsLang=en) [Routing, Switching & Firewalls](https://www.ecg.co/technologies/routing-switching-firewalls?hsLang=en) [Freeswitch](https://www.ecg.co/technologies/freeswitch-open-source-call-processing?hsLang=en)

How We Do It

Services

[Services Overview](https://www.ecg.co/services?hsLang=en) [Network Operations](https://www.ecg.co/services/network-operations?hsLang=en) [Staff Augmentation](https://www.ecg.co/services/staff-augmentation?hsLang=en) [IT Consulting & Engineering](https://www.ecg.co/services/it-consulting-and-engineering?hsLang=en)

Resources

[Launch Delay Calculator](https://www.ecg.co/cost-delay-calculator?hsLang=en) [Guides, White Papers & Tools](https://www.ecg.co/resource-library) [Latest from the ECG Team](https://www.ecg.co/blog?hsLang=en)

[Events](https://www.ecg.co/events?hsLang=en)

[Login](https://portal.ecg.co) [Contact](https://www.ecg.co/contact?hsLang=en)

# Resource Library

### The Latest Updates on Voice Network Technology

## Expert Insights

### Download exclusive reports and content created by our engineering team.

[![vmwarealternatives-hero-bg](https://www.ecg.co/hs-fs/hubfs/vmwarealternatives-hero-bg.jpg?width=2000&name=vmwarealternatives-hero-bg.jpg)](https://www.ecg.co/peer-benchmarking?hsLang=en)

Database

#### [Peer Benchmarking Data](https://www.ecg.co/peer-benchmarking?hsLang=en)

[![kubernetesandeks-hero-bg](https://www.ecg.co/hs-fs/hubfs/ecg-site/Kubernetes%20and%20EKS/kubernetesandeks-hero-bg.jpg?width=2000&name=kubernetesandeks-hero-bg.jpg)](https://www.ecg.co/hubfs/White%20Papers%20and%20Ebooks/ECG-Ebook-Peer-Benchmarking-UCaaS-Cloud-2026.pdf?hsLang=en)

Report

#### [2026 UCaaS Feature Adoption Benchmark Report](https://www.ecg.co/hubfs/White%20Papers%20and%20Ebooks/ECG-Ebook-Peer-Benchmarking-UCaaS-Cloud-2026.pdf?hsLang=en)

[![hero-lp-staff-aug](https://www.ecg.co/hs-fs/hubfs/lp/staff-augmentation/hero-lp-staff-aug.jpg?width=1800&height=1013&name=hero-lp-staff-aug.jpg)](https://www.ecg.co/hubfs/White%20Papers%20and%20Ebooks/Complete%20Guide%20to%20Staff%20Augmentation%20for%20Service%20Providers.pdf?hsLang=en)

Whitepaper

#### [The Complete Guide to Staff Augmentation for Voice Service Providers](https://www.ecg.co/hubfs/White%20Papers%20and%20Ebooks/Complete%20Guide%20to%20Staff%20Augmentation%20for%20Service%20Providers.pdf?hsLang=en)

[![Untitled design (82)](https://www.ecg.co/hs-fs/hubfs/Untitled%20design%20(82).png?width=2000&name=Untitled%20design%20(82).png)](https://www.ecg.co/hubfs/White%20Papers%20and%20Ebooks/ecg_ebook_cloudmigration.pdf?hsLang=en)

Ebook

#### [Preparing Your Voice System for Cloud Migration: Challenges and Solutions](https://www.ecg.co/hubfs/White%20Papers%20and%20Ebooks/ecg_ebook_cloudmigration.pdf?hsLang=en)

[![ecg-logo-white](https://www.ecg.co/hubfs/ecg-site/global/ecg-logo-white.svg "ecg-logo-white")](https://www.ecg.co/?hsLang=en)

505 North Toombs St. Suite A  
Valdosta, Georgia 31601 USA

#### Headquarters

- 1.866.324.0700 US Toll-free
- 1.229.244.2099 International
- 1.229.244.2399 Fax
- [info@e-c-group.com](mailto:info@e-c-group.com)

#### Services

- [Overview](https://www.ecg.co/services?hsLang=en)
- [Network Operations](https://www.ecg.co/services/network-operations?hsLang=en)
- [Custom AI Development](https://www.ecg.co/services/custom-ai-development?hsLang=en)
- [Outsourced NOC Support](https://www.ecg.co/services/outsourced-noc-support?hsLang=en)
- [Staff Augmentation](https://www.ecg.co/services/staff-augmentation?hsLang=en)
- [IT Consulting & Engineering](https://www.ecg.co/services/it-consulting-and-engineering?hsLang=en)

#### Company

- [About](https://www.ecg.co/about?hsLang=en)
- [Careers](https://www.ecg.co/careers?hsLang=en)
- [Blog](https://www.ecg.co/blog?hsLang=en)
- [Resources](https://www.ecg.co/resource-library)
- [Events](https://www.ecg.co/events?hsLang=en)

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