Who We Are
About ECG
Learn about the team behind the networks and services that solve real problems.
Careers
Explore careers at ECG and join a fun, collaborative, engineer-owned company.
Who We Serve
Industries
Enterprises
Optimize your multi-site or large-scale voice network while meeting industry compliance requirements.
Universities
Trust ECG for professional services designed to fit the unique needs of your university campus.
Government
Overcome unique voice network challenges with engineering services designed for government agencies.
Service Providers
Get in-depth voice network expertise and support to maintain compliance, keep customers connected, and more.
Technologies
Broadworks
Rely on us for deep BroadWorks expertise and expertly developed software.
Metaswitch Perimeta
Get direct access to Perimeta experts who solve problems quickly.
Oracle Communications
We support Oracle Communications deployments from planning through lifecycle support.
Netsapiens Support
ECG helps service providers bridge platform gaps, improve uptime, and make the most of NetSapiens.
Routing, Switching & Firewalls
We untangle complexity and stabilize your infrastructure.
VMware & Alternatives
We help CSPs design the best path forward for their workloads and budgets.
Metaswitch Alianza Core
We help voice service providers configure, manage, and optimize Alianza’s Core platform.
PCAP
Expert PCAP analysis and packet capture solutions for VoIP, cloud, and network troubleshooting.
AI Call Transcription
ECG builds AI call summary and transcription platforms that integrate with your UC infrastructure.
eSim & FMC
ECG connects VoIP platforms to global cellular networks with eSIM and fixed-mobile convergence solutions.
SIP Trunking (HA)
ECG designs and tests redundant SIP trunking with verified failover for enterprise voice networks.
Voicemail Transcription
Integrate voicemail transcriptions without having to rip-and-replace your system.
STIR/SHAKEN
Deploy STIR/SHAKEN end-to-end across your network without the technical headaches.
SIPREC
We'll get SIPREC working end-to-end, bridging the interoperability gaps so your SIP recordings stay compliant.
How We Do It
Products Overview
ECG gives you the expertly-developed software products you need to do more with less time.
Alpaca
Alpaca delivers unprecedented flexibility in BroadWorks management and development
Bulk Provisioning
Securely load your bulk data into BroadWorks in a matter of hours.
Automation Tools
Simplify your software development workload through one central point.
Web Selfcare Portal
Give end users the freedom to take care of themselves in an intuitive portal.
CallReporter
Get a real-time view of incoming, outgoing, and unanswered call records.
Wingman
Move beyond basic call recording & transcription.
Services Overview
Gain access to our experience and expertise in voice and data engineering.
Network Operations
Keep your voice network running with outsourced network operations services.
Staff Augmentation
Get the expert engineering support you need to meet project deadlines and fill knowledge gaps.
Custom AI Development
We build production-ready AI systems that keep your data on your infrastructure, not ours.
IT Consulting and Engineering
Complete your short-term or one-off projects faster with a dedicated project manager and engineering expertise.
Outsourced NOC Support
Provide customers with technical support 24/7 with our team of experienced, U.S.-based technicians.
24/7 Monitoring and Action
Let our team of experts triage and take action on network alerts so your staff can focus on developing products – not handling emergencies.
Resources
Utilities
Launch Delays
Use our calculator to estimate what a potential product launch delay would cost your business.
Try the Calculator
Resource Library
The Complete Guide to Staff Augmentation for Voice Service Providers
Studies have shown the total cost to keep IT systems running is $4.8 million per year.
Explore Our Resources
Blog
What Is A SIP Phone & How Does It Work? A Detailed Guide
Learn what a SIP phone is, how SIP calling works, and which types fit your network. Discover...
More Blog Articles
Events
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Resource Library
The Latest Updates on Voice Network Technology
Expert Insights
Download exclusive reports and content created by our engineering team.
Whitepaper
2026 UCaaS Feature Adoption Benchmark Report
Whitepaper
The Complete Guide to Staff Augmentation for Voice Service Providers
Ebook
Preparing Your Voice System for Cloud Migration: Challenges and Solutions
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