--- title: Engineering Staff Augmentation Services For Voice Providers description: ECG's Staff Augmentation services are here to provide the supplemental expertise you need to maintain compliance and complete critical projects on time. --- [![ECG](https://www.ecg.co/hubfs/lp/cloud-migration/logo-vector.svg)](https://www.ecg.co?hsLang=en) - Who We Are Company [**About ECG** Learn about the team behind the networks and services that solve real problems.](https://www.ecg.co/about?hsLang=en) [**Careers** Join a fun, collaborative, engineer-owned company.](https://www.ecg.co/careers?hsLang=en) Industries We Serve [**Enterprises** Optimize multi-site voice networks while meeting compliance requirements.](https://www.ecg.co/sectors/enterprise?hsLang=en) [**Universities** Professional services designed for the unique needs of campus networks.](https://www.ecg.co/sectors/universities?hsLang=en) [**Government** Engineering services built for government agency voice challenges.](https://www.ecg.co/sectors/government?hsLang=en) [**Service Providers** Deep voice expertise to maintain compliance and keep customers connected.](https://www.ecg.co/sectors/service-providers?hsLang=en) - Technologies **Carrier & Trunking Services** SIP trunking, resilience & carrier interconnect **Compliance & Call Authentication** STIR/SHAKEN, 603+ & secure signaling **Unified Communications & Collaboration** UC capabilities & platform expertise **Platform Reliability & Security** Infrastructure, capture & network fundamentals ### Carrier & Trunking Services Design, harden, and secure the carrier side of your voice network — from SIP trunking to encrypted media and compliant recording. [SIP Trunking](https://www.ecg.co/technologies/sip-trunking-consulting-expertise?hsLang=en) [SIP Trunking High Availability](https://www.ecg.co/technologies/sip-trunking-high-availability?hsLang=en) [STIR/SHAKEN](https://www.ecg.co/technologies/stir-shaken?hsLang=en) [603+](https://www.ecg.co/technologies/603-plus-do-not-originate?hsLang=en) [eSIM & FMC](https://www.ecg.co/technologies/esim-fmc?hsLang=en) [VoIP TLS & SRTP](https://www.ecg.co/technologies/voip-encryption-tls-srtp?hsLang=en) [SIPREC](https://www.ecg.co/technologies/siprec-call-recording?hsLang=en) ### Compliance & Call Authentication Meet regulatory requirements end-to-end — call authentication, robocall mitigation, lawful capture, and encrypted signaling. [STIR/SHAKEN](https://www.ecg.co/technologies/stir-shaken?hsLang=en) [603+](https://www.ecg.co/technologies/603-plus-do-not-originate?hsLang=en) [Packet Capture / PCAP](https://www.ecg.co/technologies/pcap-wireshark-packet-capture-analysis?hsLang=en) [VoIP TLS & SRTP](https://www.ecg.co/technologies/voip-encryption-tls-srtp?hsLang=en) ### Unified Communications & Collaboration Modern UC capabilities backed by deep, hands-on expertise across every major voice platform. [E911](https://www.ecg.co/technologies/e911?hsLang=en) [Business Texting](https://www.ecg.co/technologies/business-texting?hsLang=en) [Teams Replace Phone System](https://www.ecg.co/technologies/ms-teams-replace-phone-system?hsLang=en) [Provisioning & Endpoint Mgmt](https://www.ecg.co/technologies/sip-provisioning-endpoint-management?hsLang=en) [Call Control & Features](https://www.ecg.co/technologies/call-control-features?hsLang=en) [SIP Trunking HA](https://www.ecg.co/technologies/sip-trunking-high-availability?hsLang=en) [SIPREC](https://www.ecg.co/technologies/siprec-call-recording?hsLang=en) [vCon](https://www.ecg.co/technologies/vcon-virtualized-conversations?hsLang=en) Platform Expertise [BroadWorks](https://www.ecg.co/technologies/broadworks?hsLang=en) [NetSapiens](https://www.ecg.co/technologies/netsapiens-support?hsLang=en) [Metaswitch Alianza Core](https://www.ecg.co/technologies/metaswitch-alianza-core?hsLang=en) [Oracle Communications](https://www.ecg.co/technologies/oracle-communications-support?hsLang=en) [Metaswitch Perimeta](https://www.ecg.co/technologies/metaswitch-perimeta?hsLang=en) [Sansay VSXi](https://www.ecg.co/sansay-vsxi-session-border-controller?hsLang=en) ### Platform Reliability & Security The infrastructure layer underneath your voice services — engineered, monitored, and secured by people who run it every day. [EKS / Kubernetes](https://www.ecg.co/technologies/kubernetes-eks?hsLang=en) [Critical Network Fundamentals](https://www.ecg.co/technologies/critical-network-fundamentals?hsLang=en) [Packet Capture / PCAP](https://www.ecg.co/technologies/pcap-wireshark-packet-capture-analysis?hsLang=en) [VMware & Alternatives](https://www.ecg.co/technologies/vmware-alternatives?hsLang=en) [Routing, Switching & Firewalls](https://www.ecg.co/technologies/routing-switching-firewalls?hsLang=en) [Freeswitch](https://www.ecg.co/technologies/freeswitch-open-source-call-processing?hsLang=en) - How We Do It Services [**Services Overview** Our experience and expertise in voice and data engineering.](https://www.ecg.co/services?hsLang=en) [**Network Operations** Keep your voice network running with outsourced network operations.](https://www.ecg.co/services/network-operations?hsLang=en) [**Staff Augmentation** Expert engineering support to meet deadlines and fill knowledge gaps.](https://www.ecg.co/services/staff-augmentation) [**IT Consulting & Engineering** Complete short-term projects faster with a dedicated project manager.](https://www.ecg.co/services/it-consulting-and-engineering?hsLang=en) - Resources #### [Utilities Launch Delay Calculator Estimate what a potential product launch delay would cost your business. Try the calculator](https://www.ecg.co/cost-delay-calculator?hsLang=en) #### [Resource Library Guides, White Papers & Tools In-depth resources on voice engineering, compliance, and AI — built from real client work. Explore resources](https://www.ecg.co/resource-library?hsLang=en) #### [Blog Latest from the ECG Team Practical articles on SIP, UC platforms, network operations, and voice AI. Read the blog](https://www.ecg.co/blog?hsLang=en) - [Events](https://www.ecg.co/events?hsLang=en) [Login](https://portal.ecg.co) [Contact](https://www.ecg.co/contact?hsLang=en) Who We Are [About ECG](https://www.ecg.co/about?hsLang=en) [Careers](https://www.ecg.co/careers?hsLang=en) Industries We Serve [Enterprises](https://www.ecg.co/sectors/enterprise?hsLang=en) [Universities](https://www.ecg.co/sectors/universities?hsLang=en) [Government](https://www.ecg.co/sectors/government?hsLang=en) [Service Providers](https://www.ecg.co/sectors/service-providers?hsLang=en) Technologies Carrier & Trunking Services [SIP Trunking](https://www.ecg.co/technologies/sip-trunking-consulting-expertise?hsLang=en) [SIP Trunking High Availability](https://www.ecg.co/technologies/sip-trunking-high-availability?hsLang=en) [STIR/SHAKEN](https://www.ecg.co/technologies/stir-shaken?hsLang=en) [603+](https://www.ecg.co/technologies/603-plus-do-not-originate?hsLang=en) [eSIM & FMC](https://www.ecg.co/technologies/esim-fmc?hsLang=en) [VoIP TLS & SRTP](https://www.ecg.co/technologies/voip-encryption-tls-srtp?hsLang=en) [SIPREC](https://www.ecg.co/technologies/siprec-call-recording?hsLang=en) Compliance & Call Authentication [STIR/SHAKEN](https://www.ecg.co/technologies/stir-shaken?hsLang=en) [603+](https://www.ecg.co/technologies/603-plus-do-not-originate?hsLang=en) [Packet Capture / PCAP](https://www.ecg.co/technologies/pcap-wireshark-packet-capture-analysis?hsLang=en) [VoIP TLS & SRTP](https://www.ecg.co/technologies/voip-encryption-tls-srtp?hsLang=en) Unified Communications & Collaboration [E911](https://www.ecg.co/technologies/e911?hsLang=en) [Business Texting](https://www.ecg.co/technologies/business-texting?hsLang=en) [Teams Replace Phone System](https://www.ecg.co/technologies/ms-teams-replace-phone-system?hsLang=en) [Provisioning & Endpoint Mgmt](https://www.ecg.co/technologies/sip-provisioning-endpoint-management?hsLang=en) [Call Control & Features](https://www.ecg.co/technologies/call-control-features?hsLang=en) [SIP Trunking HA](https://www.ecg.co/technologies/sip-trunking-high-availability?hsLang=en) [SIPREC](https://www.ecg.co/technologies/siprec-call-recording?hsLang=en) [vCon](https://www.ecg.co/technologies/vcon-virtualized-conversations?hsLang=en) Platform Expertise [BroadWorks](https://www.ecg.co/technologies/broadworks?hsLang=en) [NetSapiens](https://www.ecg.co/technologies/netsapiens-support?hsLang=en) [Metaswitch Alianza Core](https://www.ecg.co/technologies/metaswitch-alianza-core?hsLang=en) [Oracle Communications](https://www.ecg.co/technologies/oracle-communications-support?hsLang=en) [Metaswitch Perimeta](https://www.ecg.co/technologies/metaswitch-perimeta?hsLang=en) [Sansay VSXi](https://www.ecg.co/sansay-vsxi-session-border-controller?hsLang=en) Platform Reliability & Security [EKS / Kubernetes](https://www.ecg.co/technologies/kubernetes-eks?hsLang=en) [Critical Network Fundamentals](https://www.ecg.co/technologies/critical-network-fundamentals?hsLang=en) [Packet Capture / PCAP](https://www.ecg.co/technologies/pcap-wireshark-packet-capture-analysis?hsLang=en) [VMware & Alternatives](https://www.ecg.co/technologies/vmware-alternatives?hsLang=en) [Routing, Switching & Firewalls](https://www.ecg.co/technologies/routing-switching-firewalls?hsLang=en) [Freeswitch](https://www.ecg.co/technologies/freeswitch-open-source-call-processing?hsLang=en) How We Do It Services [Services Overview](https://www.ecg.co/services?hsLang=en) [Network Operations](https://www.ecg.co/services/network-operations?hsLang=en) [Staff Augmentation](https://www.ecg.co/services/staff-augmentation) [IT Consulting & Engineering](https://www.ecg.co/services/it-consulting-and-engineering?hsLang=en) Resources [Launch Delay Calculator](https://www.ecg.co/cost-delay-calculator?hsLang=en) [Guides, White Papers & Tools](https://www.ecg.co/resource-library?hsLang=en) [Latest from the ECG Team](https://www.ecg.co/blog?hsLang=en) [Events](https://www.ecg.co/events?hsLang=en) [Login](https://portal.ecg.co) [Contact](https://www.ecg.co/contact?hsLang=en) # Staff Augmentation Enhance your voice engineering capabilities and meet project deadlines with dedicated engineering support. [consult ecg](https://www.ecg.co/contact?hsLang=en) staff augmentation ## Fill Your Engineering Gaps Get the supplemental expertise you need to maintain compliance while still completing critical projects on time. ![Network Support Agreement-1](https://www.ecg.co/hubfs/Network%20Support%20Agreement-1.svg) #### Virtual VP of Engineering Our virtual VP of Engineering provides the expertise you need but lack internally. ![Long-Term Support](https://www.ecg.co/hubfs/Long-Term%20Support.svg) #### Long-Term Support Get long-term support from skilled engineers with a wide breadth of knowledge. ![02-1-svg](https://www.ecg.co/hubfs/02-1-svg.svg) #### Features & Integrations Gain flexibility and scalability with help implementing new features & integrations. ![Regulatory Guidance](https://www.ecg.co/hubfs/Regulatory%20Guidance.svg) #### Regulatory Guidance Ensure your organization stays compliant with guidance on regulatory requirements. ![Cyber Security Insights](https://www.ecg.co/hubfs/Cyber%20Security%20Insights.svg) #### Cyber Security Insights Our engineers undergo ongoing training, so you always get up-to-date security insights. ![On-Site Expertise](https://www.ecg.co/hubfs/On-Site%20Expertise.svg) #### Dedicated Expertise Get help whenever you need it from an ECG engineer focused entirely on your business. ![staff-augmentation-1](https://www.ecg.co/hubfs/ecg-site/staff-augmentation-1.png "staff-augmentation-1") Overcome staffing Challenges ## Complete Critical Projects On Time **Gain engineering expertise – without the hiring headaches.** Fill in knowledge gaps on call routing, compliance, security, emergency calls, and other areas so your organization can complete projects successfully. learn more STAFF augmentation CUSTOMERS ## Trusted by Industry Leaders Join other organizations that have enhanced their voice engineering capabilities with ECG. ![databank](https://www.ecg.co/hubfs/databank.svg) ![bluip](https://www.ecg.co/hubfs/bluip.svg) ![vonage](https://www.ecg.co/hubfs/vonage.svg) ![segra](https://www.ecg.co/hubfs/segra.svg) Expert Engineering Support ## Meet Project Deadlines with ECG’s Staff Augmentation Get an ECG engineer dedicated entirely to your organization to help your teams maintain compliance and meet project deadlines. [consult ecg](https://www.ecg.co/contact?hsLang=en) ![staff-augmentation-2](https://www.ecg.co/hubfs/ecg-site/staff-augmentation-2.png "staff-augmentation-2") ## Success Stories From Our Clients ECG is definitely the right team for our network! Nicole Rodriguez AVP Switching and Wireless Data Engineering | AT&T Mobility ECG's broad scope of clients means they know what's happening before we do. We stay competitive with ECG as our guide. Mark Hayes VP of Voice Engineering | Momentum Telecom ECG has really cool technology! Jeff Pulver Voice over IP Pioneer ECG delivers exceptional quality and service via their software products and consulting services. Speaking as someone with direct large scale enterprise delivery with their team, my personal experience has been universally positive. Joe Pfiefer Assistant Director | U.S. Department of Justice I'm happy to say I've partnered with ECG at a number of service providers. You guys have been an outstanding engineering and operations partner for my teams. Tom Faherty VP | Databank ECG is a reliable partner. Edwin Martirosyan COO | BluIP [Book Consult](https://www.ecg.co/contact?hsLang=en) [learn more](https://www.ecg.co/about?hsLang=en) ## Experience the ECG Advantage Whether you’re a service provider, enterprise, or government agency, your voice infrastructure is in good hands with ECG. ![\_Ñëîé\_1](https://www.ecg.co/hubfs/_%C3%91%C3%AB%C3%AE%C3%A9_1.svg) #### Proven Expertise Our team has decades of proven experience building and supporting voice networks. ![\_Ñëîé\_1](https://www.ecg.co/hubfs/_%C3%91%C3%AB%C3%AE%C3%A9_1.svg) #### Powerful Partnerships Our strategic alliances are designed to help deliver customer-centric, total solutions to our clients. ![\_Ñëîé\_1](https://www.ecg.co/hubfs/_%C3%91%C3%AB%C3%AE%C3%A9_1.svg) #### Elevated Network Design We draw from experience with dozens of service providers to create straightforward, manageable designs. ![\_Ñëîé\_1](https://www.ecg.co/hubfs/_%C3%91%C3%AB%C3%AE%C3%A9_1.svg) #### Comprehensive Support Our team will assist in your technical projects, support your goals, automate processes, and train your team. GET STARTED WITH ECG TODAY ## Book Your 30-Minute Connect Call Get in touch with ECG for products and services that support your crucial voice infrastructure needs.  [![ecg-logo-white](https://www.ecg.co/hubfs/ecg-site/global/ecg-logo-white.svg "ecg-logo-white")](https://www.ecg.co/?hsLang=en) 505 North Toombs St. Suite A Valdosta, Georgia 31601 USA #### Headquarters - 1.866.324.0700 US Toll-free - 1.229.244.2099 International - 1.229.244.2399 Fax - [info@e-c-group.com](mailto:info@e-c-group.com) #### Services - [Overview](https://www.ecg.co/services?hsLang=en) - [Network Operations](https://www.ecg.co/services/network-operations?hsLang=en) - [Custom AI Development](https://www.ecg.co/services/custom-ai-development?hsLang=en) - [Outsourced NOC Support](https://www.ecg.co/services/outsourced-noc-support?hsLang=en) - [Staff Augmentation](https://www.ecg.co/services/staff-augmentation) - [IT Consulting & Engineering](https://www.ecg.co/services/it-consulting-and-engineering?hsLang=en) #### Company - [About](https://www.ecg.co/about?hsLang=en) - [Careers](https://www.ecg.co/careers?hsLang=en) - [Blog](https://www.ecg.co/blog?hsLang=en) - [Resources](https://www.ecg.co/resource-library?hsLang=en) - [Events](https://www.ecg.co/events?hsLang=en) © ECG, Inc. [Privacy Policy](https://9353907.hs-sites.com/privacy?hsLang=en)