ECG is a world leader in VoIP training services. ECG's courses are offered directly to enterprises and carriers, and re-sold through major VoIP/Telecom equipment vendors in the US and UK.
Cisco BroadWorks Provisioning Users for UC and Hosted PBX
Packet Capture Analysis of Voice Networks with Wireshark
Session Initiation Protocol (SIP) in Real World Networks
Session Border Controller (SBC) Essential Architecture and Operations
Audio & Video Quality for Voice Service Providers
Linux for Telecom & Service Providers
Cybersecurity Essentials for Telecom and Service Providers
BroadWorks Software Installation & Upgrade Procedures
BroadWorks Server Patching
Cisco BroadWorks Call Control
Cisco BroadWorks Logs, Analysis, & Troubleshooting
Oracle Communications Session Border Controller (SBC) - Configuration
Oracle Communications Session Border Controller (SBC) - Operations & Troubleshooting
Sansay VSXi Session Border Controller - Operations & Troubleshooting
Metaswitch Perimeta Session Border Controller (SBC) - Operations & Troubleshooting
Ethics for Engineers - Service Providers and Developers
Network Diagram & Troubleshooting Methods
Cybersecurity Current Threats for Telecom and Service Providers
Regulations for Emergency Calling & Reliability (USA)
Regulations for Privacy, Call Routing, and Robocalling-SHAKEN/STIR (USA)
Three Course Formats
Live Online Courses
Multi-day, instructor-led trainings. Work at your own pace between class sessions.
On-Demand Video Courses
Twelve-month access to online video, learning at your own pace and ensuring thorough review of the material.
On-site training at your location. Choose dates that work for you.
2021 Training Package Options
- Unlimited Package
- Continuing Education Package
- Company All Package
- Leadership Package
Contact Trevor Wolford for price and package information:
* Students who sign up for an online class can upgrade to the instructor-led class by paying the difference in the prices.
Don’t see the class you need?
We can customize a class that meets the specific needs of your company. Choose dates that work for you, training at your location. Pricing depends on class content and size. Email firstname.lastname@example.org or call +1-229-244-2099.
All courses are lab-based and taught by Technical Staff with thousands of hours of field experience designing, building, and troubleshooting real-time voice, video, and data networks.
Sherwin Crown, MS Computer Forensics ECG Partner and Technical Staff. Clients include Verizon Wireless, BellSouth/AT&T, and Telovations.
Mark Lindsey, MS Computer Science ECG Partner and Technical Staff. Clients include Embarq/CenturyLink, BellSouth/AT&T, Centennial de Puerto Rico.
James Puckett, BS Computer Science ECG President and Technical Staff. Clients include Verizon, BellSouth/AT&T, Los Alamos National Labs, and Stage2 Networks.
Brian Tate, BS Electrical Engineering ECG Partner and Technical Staff.