Training Cisco BroadWorks Call Control

(ecgt3016)

Cisco BroadWorks is a leading cloud platform used by Mobile and wireline carriers globally for processing voice and video calls. It's a key software system used for routing millions of emergency, government, business, and personal each day. This course explains the system architecture of BroadWorks, all the servers involved, along with call processing, device management, mobile device notifications, and call center reporting. 2 weeks / 4 class sessions / 8 PDH.

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Webinar

Webex for BroadWorks - Painless Deployment

As Cisco is rapidly phasing out the UC-One Connect product, BroadWorks service providers need Webex for BroadWorks to offer integrated meetings and calling solutions. But Webex brings its own learning curve and challenges: - Now you need to create and manage Webex users in addition to BroadWorks users - Webex “Partner Hub” and “Control Hub” - You can master these complex tools - Push Notifications have a different flow - New XSP Application - Authentication Service - Mobile app lifecycle is simplified, with Cisco in the driver's seat This webinar will cut right to the crux elements of the deployment process - the inflection points that can make it either a smooth turnup or a slow nightmare. This webinar was recorded live on May 18, 2021 Presenter: Jon Chleboun, SMTS.

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