Training Regulations for Emergency Calling & Reliability (USA)
(ecgt5022)
Managers and Engineers need to understand the legal requirements for Voice Telecommunication for Voice Service Providers in the United States. This class focuses on Emergency Calling - e911, Kari's Law, Ray Baum's Act, along with reliability requirements for emergency services and others. Learn the specific laws and regulations so you can design and operate your network within the law. Expert guidance for leaders and technicians, plus live Q&A with an attorney. This course is offered in collaboration with Marashlian and Donahue, the CommLaw group. Graded Exams. Certificate Provided. 1 week / 2 class sessions / 4 PDH. Companion Course to ECGT5024
Live Online Course
Aims
- Equip Engineers & Managers with awareness of all key regulations and the technical implications
- Provide awareness and specifics of Emergency Calling (E911, NG911), including updates due to Kari's Law and RAY BAUM'S Act.
- Ensure knowledge of regulations related to Reliability, including reporting implications due to 911 outages, outages affecting key locations including airports, nuclear sites, and US Military clients
- Relationship of state and federal regulations affecting telecom engineering
Two Courses Available - Regulations Awareness for Engineering
- ECGT5022 - Emergency Calling & Reliability Requirements (This course)
- ECGT5024 - Privacy, Call Routing, & Robocalling
Course Content
- State vs Federal Regulations on Voice Service Providers
- Basic E911 requirements
- One-Way VoIP 911 requirements
- Kari's Law - Multi Line Telephone System (MLTS) Definition
- Kari's Law - Direct Outdial Requirements
- Defining "Fixed VoIP" and "Nomadic VoIP"
- Current-technology examples of Fied VoIP and Nomadic VoIP
- RAY BAUM'S Act - Overview
- Dispatchable Location
- Technical methods to provide dispatchable location
- Central Notification Requirement
- Technical methods to implement Central notification
- 24-hour emergency power requirement
- Outage Reporting - Overview
- Implications of Outage reporting requirements on network engineer
- Requirements for Discontinuing Services
Course Contributors
Mark R Lindsey, MS, Senior Member of Technical Staff, ECG
Robert H. Jackson, Special Counsel, Marashlian & Donahue: The CommLaw Group
Christine ("Chris") McLaughlin, Senior Managing Attorney, Marashlian & Donahue: The CommLaw Group
Linda H. McReynolds, Of Counsel, Marashlian & Donahue: The CommLaw Group
Key Skills
E911 Requirements for VoIP
Kari's Law
RAY BAUM'S ACT
Outage Reporting