Training Regulations for VoIP Providers - Engineering & Operations


Many regulations affect VoIP carriers, both Hosted PBX, Cloud PBX, SIP Trunking. This class prepares you to design and operate to meet those requirements. (NOT LEGAL ADVICE)


Live Online Course

Tuesday & Thursday, May 14 - May 16, 2019 2:00pm-5:00pm EST

In-Person Training

On-site training at your location



This class covers requirements for:

Emergency Call Termination (911 Routing), Call Routing and Rural Call Completion, Kari's Law - 911, SHAKEN/STIR - Caller ID Validation against Robocalling,  Basic Privacy Requirements, & CALEA Lawful Intercept (LI) Wiretap Compliance.

This class does not replace legal advice. Attendees will have an essential view of the engineering and implementations common in Voice carriers to run safer networks that adhere to new US Federal Policies.

Course Contributors

Mark Lindsey, SMTS, ECG


Key Skills

Emergency Call Termination (911 Routing)

Call Routing and Rural Call Completion

Kari's Law - 911

SHAKEN/STIR - Caller ID Validation against Robocalling

Basic Privacy Requirements (PII Protection

CALEA Lawful Intercept (LI) Wiretap Compliance.