Alpaca 6 It’s about time.

Life’s too short to spend it on tedious and repetitive BroadWorks management tasks. Especially when you don’t have to.

This new release of Alpaca, our BroadWorks management toolset, is packed with new time-saving capabilities.

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VoIP expertise when you need it

Since 1995, telecom firms and ISPs have trusted us to design, build, and support the world’s best networks. We work on critical systems for Large Enterprises, Universities, Government, CLECs, ILECs, ISPs, ITSPs, and Wireless Carriers.

Are you ready for the coming malware storm?

Get our whitepaper on how to defend BroadWorks against malware like WannaCry and NotPetya.

Get the whitepaper

Helping you at every stage

Working with your technology

We work with the products, applications and systems you’re already using.

Juniper Networks

Training your people

ECG is a world leader in VoIP training services. ECG’s courses are offered directly to enterprises and carriers, as well as through vendors in the US and UK.

Live Online Courses

Voice & Video: Call Control & Troubleshooting

March 5, 7, 12, 14, 19, 21
Monday & Wednesday, 2pm-4pm ET


This course is intended for VoIP technicians, engineers and operators to understand advanced issues in IP Networking, VoIP Signaling and Media, and Troubleshooting practice.

BroadWorks: Call Processing & Troubleshooting

March 27, 29, and April 3, 5, 10, 12
Tuesday & Thursday, 2pm-4pm ET


Understand how BroadWorks processes calls and features. Learn how and where to troubleshoot. Get in-depth hands-on experience managing the BroadWorks platform.

Oracle Acme Packet SBC Fundamentals

March 26, 28 and April 2, 4, 9, 11
Monday & Wednesday, 2pm-4pm ET


This course shows you how to harness that power for SIP Peering, Trunking, and Access/Registration.

On-Demand Courses

Building the missing tools

Our experience in the telecom and VoIP arena provides a foundation for many of the complex software projects that we have undertaken.

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Get in touch

505 North Toombs Street
Valdosta, Georgia 31601 USA

1.866.324.0700 US (Toll Free) International Fax Email


Find us at upcoming events.

SIP Forum SIPNOC 2018 Herndon, Virginia

BroadSoft Connections Miami, Florida
November 11, 2018 - November 15, 2018

View all events