Empowering
Communications
Networks Worldwide

We’ll provide the engineering expertise you need to solve your network
infrastructure problems.

TRUSTED BY
databank
bluip
vonage
segra
Voice & Data

Network Problems, Solved

With how fast technology evolves, no organization possesses all the tools and time to know how to fix issues, keep up with what’s new, and know the best next step.

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Limited Time or Expertise?

We bring expertise to your team that supplements your existing knowledge and provides new insight into what’s best for your organization.

Back

Held Back by Manual Processes?

Leverage our automation tools to ensure projects are completed accurately, on time, and within budget.

Compliance

Compliance Concerns?

Our tools and expertise will help you maintain compliance, whether with STIR/SHAKEN, E911, or any other regulation.

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Your Trusted Partner in Network Expertise

Service providers, government agencies, and large enterprises often lack the time – and expertise – to build and manage voice and data networks. 

ECG is a technical team that loves building networks and services that solve real problems – so your VoIP system can empower people to do great work, connect with others, and get help in emergencies.

Our products

The BroadWorks Automation Tools You’ve Been Missing

Your source for expertly developed software products for telecom providers, carriers, and enterprises managing VoIP systems.

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Alpaca

Fill the gaps and manage and develop more effectively in BroadWorks.
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CallReporter

BroadWorks subscribers gain complete visibility into call history.
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Bulk Provisioning 

Enjoy secure loading of bulk data – in a matter of hours.
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BroadWorks Automation Tools 

Simplify provisioning through one central point – the Alpaca server.
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Web Selfcare Portal

Give customers the freedom to take care of themselves.
Our products

Expert Services for Your Critical Infrastructure Needs

With specialties in Oracle, Metaswitch, and Ribbon networks, we’ll supplement your voice service provider engineering team’s knowledge with our experience and expertise in unified communications.

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Network Operations

We provide a full array of customized, outsourced network operations services for carriers and VoIP service providers.
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Professional Services

Rely on us for the supplemental expertise you need to maintain compliance while still completing critical projects on time.
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Staff Augmentation

Get dedicated, long-term expert engineering support to meet project deadlines – without having to hire internal staff.
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IT Consulting and Engineering

Get a dedicated project manager and engineering expertise across a variety of areas for short-term or one-off projects.
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Outsourced NOC Support

Access a team of experienced technicians to provide your customers with knowledgeable technical support 24/7.
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24/7 Monitoring and Action

Get around-the-clock network monitoring and triage, so your staff can focus on developing products – not handling emergencies.
How It Works

Our Proven Strategy for Network Excellence

Connect

Let’s have a 30-minute connect call to find out if we’re a fit.

Evaluate

We’ll audit your network and provide recommendations.

Execute

We’ll bring you the right solutions and get your project completed rapidly.

Helping You at Every Stage

Get the support and expertise you need, no matter where you are on your voice network journey.

Network Design
Integration
Customer Support
Network Maintenance
Growth & Scaling
Testing & Review
Training
Software

Success Stories From Our Clients

ECG's broad scope of clients means they know what's happening before we do. We stay competitive with ECG as our guide.

Mark Hayes

VP of Voice Engineering | Momentum Telecom

I'm happy to say I've partnered with ECG at a number of service providers. You guys have been an outstanding engineering and operations partner for my teams.

Tom Faherty

VP | Databank

ECG is definitely the right team for our network!

Nicole Rodriguez

AVP Switching and Wireless Data Engineering | Centennial of Puerto Rico

ECG delivers exceptional quality and service via their software products and consulting services. Speaking as someone with direct large scale enterprise delivery with their team, my personal experience has been universally positive.

Joe Pfiefer

Assistant Director | U.S. Department of Justice

Book Consult
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Experience the ECG Advantage

Whether you’re a service provider, enterprise, or government agency, your voice infrastructure is in good hands with ECG.

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Proven Expertise

Our team has decades of proven experience building and supporting voice networks.

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Powerful Partnerships

Our strategic alliances are designed to help deliver customer-centric, total solutions to our clients.

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Elevated Network Design

We draw from experience with dozens of service providers to create straightforward, manageable designs.

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Comprehensive Support

Our team will assist in your technical projects, support your goals, automate processes, and train your team.

GET STARTED WITH ECG TODAY

Book Your 30-Minute Connect Call

Get in touch with ECG for products and services that support your crucial voice infrastructure needs.