EXPERT SUPPORT FOR

Metaswitch Alianza Core

We help voice service providers configure, manage, and optimize Alianza’s Core platform – integrating it with your existing systems and preparing it for the future.

Get More from Alianza’s Core

Full‑Stack Support for Metaswitch Alianza Core

From provisioning to platform integrations, ECG helps voice service providers simplify operations, migrate with confidence, and build for the future.

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End‑to‑End Expertise

We understand the full Metaswitch Core platform – voice services, SIMPL, SIMON, and more – so you don’t have to piece together support from multiple vendors.
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Streamlined Migrations

Whether you’re moving from TDM, BroadWorks, NetSapiens, or another platform, we help you plan and execute migrations without disrupting your customers.
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Integrated SBC Support

We configure and integrate Perimeta and third‑party SBCs to ensure voice traffic flows securely, reliably, and in compliance with evolving regulations.

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Flexible Vendor Interoperability

ECG doesn’t play favorites. We work across platforms and vendors to help you integrate Metaswitch Core with the rest of your ecosystem.
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Enhanced Provisioning Workflows

From custom software to SIMPL API support, we automate provisioning tasks so your teams can work faster and more efficiently.
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Built for Service Providers

We support the unique needs of CSPs and ILECs – not just the basics, but advanced features like robocall mitigation, STIR/SHAKEN, and hosted PBX delivery.
Complexity Slows You Down

We Solve the Challenges of Managing Metaswitch Core

When your platform is complicated, outdated, or underutilized, we help you regain clarity, control, and momentum.

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Unclear Product Roadmaps

With constant updates from Alianza and evolving Core components, it’s hard to know what’s being enhanced, deprecated, or replaced. We help you keep up.
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Underused Platform Features

Hosted PBX, SIMPL, SBCs, fraud protection – if your team isn’t taking full advantage of these, you’re missing out on value you already pay for.
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Complex Migrations

Moving off legacy platforms like TDM or integrating new systems like STIR/SHAKEN isn’t easy – we design migration paths that actually work.
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Shortage of Skilled Staff

If your original Meta-certified engineers have left, we bring the technical depth needed to maintain and evolve your platform.

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Gaps in SBC Support

Many providers struggle with SBC configuration and interoperability, especially when Perimeta is involved. We fill those gaps.
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Regulatory Pressure

From robocall mitigation to new DNO rules, we help you stay compliant and avoid penalties – without disrupting operations.

OUR CLIENTS

Trusted by Industry Leaders

Join other organizations that enjoy expert engineering support with ECG.

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WHY CHOOSE ECG

Built for Providers Who Demand Technical Depth

ECG knows the inner workings of Metaswitch Alianza Core – and how to make it work in the real world.

Our engineers have decades of hands-on experience with the entire Metaswitch Core stack, from SBCs and signaling to provisioning and traffic migration. We've helped providers like Lightpath, TransUnion, and Momentum Telecom maximize the value of their deployments – and we're just as comfortable building new integrations as we are reverse-engineering legacy systems. ECG doesn’t just support Metaswitch – we solve the platform's hardest challenges and help you evolve it with confidence.

Success Stories From Our Clients

ECG's broad scope of clients means they know what's happening before we do. We stay competitive with ECG as our guide.

Mark Hayes

VP of Voice Engineering | Momentum Telecom

I'm happy to say I've partnered with ECG at a number of service providers. You guys have been an outstanding engineering and operations partner for my teams.

Tom Faherty

VP | Databank

ECG is definitely the right team for our network!

Nicole Rodriguez

AVP Switching and Wireless Data Engineering | Centennial of Puerto Rico

ECG delivers exceptional quality and service via their software products and consulting services. Speaking as someone with direct large scale enterprise delivery with their team, my personal experience has been universally positive.

Joe Pfiefer

Assistant Director | U.S. Department of Justice

GET STARTED WITH ECG TODAY

Book Your 30-Minute Connect Call

Get in touch with ECG for products and services that support your crucial voice infrastructure needs. 

Experience the ECG Advantage

Whether you’re a service provider, enterprise, or government agency, your voice infrastructure is in good hands with ECG.

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Proven Expertise

Our team has decades of proven experience building and supporting voice networks.

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Powerful Partnerships

Our strategic alliances are designed to help deliver customer-centric, total solutions to our clients.

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Elevated Network Design

We draw from experience with dozens of service providers to create straightforward, manageable designs.

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Comprehensive Support

Our team will assist in your technical projects, support your goals, automate processes, and train your team.

Built for Search

What Service Providers Should Know About Metaswitch Alianza Core

From platform definitions to migration strategies, here are key answers and insights for navigating the evolving Metaswitch ecosystem.

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What Is Metaswitch Alianza Core?

Metaswitch Alianza Core is the rebranded heart of the original Metaswitch platform, now owned and developed by Alianza. It powers SIP trunking, VoIP call control, hosted PBX services, and key Class 5 functionality for voice providers. While often referenced as a single product, the Core encompasses a suite of components, including SIMPL, SIMON, CFS, and integration with Perimeta SBCs.

  • Alianza Core combines legacy Metaswitch tech with modern cloud capabilities.
  • It’s designed to support voice, messaging, and real-time applications at scale.
  • Understanding your deployment’s specific components is critical for roadmap planning.
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What’s the Difference Between Alianza Core, One, and Fusion?

Alianza now offers three distinct platforms: Core (formerly Metaswitch), One (a full-stack cloud solution), and Fusion (an upcoming hybrid). Each serves a different operational model and level of control. For many providers, Core is the current foundation – but knowing when and how to transition is key to long-term success.

  • Core is best for providers with existing Metaswitch deployments or custom integrations.
  • One offers full-stack cloud services for those seeking a managed experience.
  • Fusion is expected to blend both models but may not be generally available yet.
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How Can ECG Help With Metaswitch Alianza Core?

ECG has decades of experience with the Metaswitch ecosystem, including deep knowledge of provisioning, migration, regulatory compliance (STIR/SHAKEN, robocall mitigation), and third-party integrations. We’ve supported national brands and rural carriers alike – often serving as the technical extension of their internal teams.

  • We help you stabilize, manage, and optimize your existing Core environment.
  • We support transitions to or from Alianza platforms, NetSapiens, BroadWorks, and others.
  • Our team builds software and provisioning tools tailored to your network’s architecture.
Frequently Asked Questions

Common Questions About Metaswitch Alianza Core, Answered

Whether you’re maintaining your current deployment or planning a transition, these FAQs address the complexities voice service providers face with the evolving Core platform.

Alianza Core is the continuation of the Metaswitch platform after Alianza’s acquisition. It includes the same key components – like SIMPL, CFS, and SIMON – but is now developed and supported under Alianza’s roadmap, with integrations into their broader “intelligent communications fabric.”

Yes, many components of the Metaswitch platform remain supported under Alianza. However, support levels vary: some products have reached end-of-life, others are under extended maintenance, and some – especially those integrated into Alianza Core – continue to receive enhancements. ECG helps identify where each component stands.

Absolutely. ECG has extensive experience helping providers migrate to or from Metaswitch-based systems. We support provisioning logic, number porting, routing adjustments, and customer communication strategies to ensure a smooth transition.
Metaswitch Core integrates well with Perimeta SBCs, but ECG also supports integration with other SBC vendors such as Ribbon, Oracle, and Sansay. We help ensure consistent security, routing, and interoperability regardless of vendor mix.

Regulatory changes can directly impact your call processing logic and platform configuration. ECG helps providers interpret the latest mandates and implement features within Core (or adjacent systems) to remain compliant while preserving service quality.

Yes. We provide ongoing support for provisioning, upgrades, traffic analysis, and troubleshooting across Core deployments. Our team often works as an extension of in-house engineering – especially where legacy knowledge has been lost or vendor resources are limited.

Ready to Experience the ECG Difference?

Get in touch for products that support your crucial voice infrastructure needs.