Company

ECG, founded in 2001, provides innovative OSS Solutions, Design Solutions, and Business Services that address the operational and marketplace challenges faced by today's telecom providers. Our clients include Independent Local Exchange Carriers (ILECs), Competitive Local Exchange Carriers (CLECs), wireless carriers, and Internet service providers.

We offer Business Consultation Services that include feasibility studies, interconnection agreements, regulatory reviews, web development, and professional training. We assist our clients through every phase of a project from initial design to actual implementation.

ECG has experts on staff in emerging technology, regulatory issues, OSS solutions, telecommunications network designs and more because the business of telecommunications involves a number of complex relationships between infrastructure and operations.

ECG, Inc. is a privately held company and has been profitable since its inception.


Our services

VoIP Design

Performance & Capacity Planning; Security Designs; Network Planning; CPE and other Equipment Testing; Scalability Analysis

VoIP Customer Support

Tier-1 and Tier-2 Troubleshooting and Assistance; Telephone and Email support; Friendly Expertise with 24x7 Staff based in the US (Georgia, North Carolina, Costa Rica, and the Mediterranean)

Tier-3 Operations Support

Network Performance Reviews; VoIP Security Analysis; Call Quality, Audio, and Signaling Troubleshooting; Upgrade Testing/Planning

VoIP Integration

BroadSoft BroadWorks, MetaSwitch/MetaSphere, Taqua T7000 and TaquaWorks, Acme Packet, Covergence, Asterisk, Audiocodes, Kamailio/OpenSER, Cisco IOS/PGW, Foundry, Juniper, Polycom, Aastra, Linksys, Adtran, Solaris, Linux, Windows Server; Custom Software in Java, Perl, PHP, C#, Objective-C, and others.

VoIP Training

IP Foundations for VoIP Carriers; VoIP Call Control & Troubleshooting; Acme Packet Bootcamp: SIP Trunks and Registration; BroadWorks: Call Processing and Troubleshooting


Partnerships

Our strategic alliances are designed to help deliver customer-centric, total solutions where together, we are able to fully exploit business opportunities. This shared commitment to deliver solutions and services encompassing products, applications, and systems integration, provides our customers with a platform for success.

SIP Forum
BroadSoft
Metaswitch
Oracle
Polycom

Marquee Clients

Our reputation was built one client at a time. Here are just a few of the marquee clients that ECG has worked with over the years.

Edgewater Networks
Vonage
T Systems
Vodacom
AT&T
Georgia Tech
University of Virginia
GCI
magicJack
Momentum
Liberty
Vencore
Department of Justice