Alpaca Alpaca is your BroadWorks management toolset
BroadWorks system management and provisioning can be rigid, requiring special skills and training. Alpaca opens the door for unprecedented flexibility in user account management and enterprise location/relocation.

Why Trust ECG?
“Their expertise in voice engineering is a major reason I lean on ECG. I rely on them for their knowledge, subject matter expertise, and guidance.”
- Mark Hayes, VP of Voice Engineering, Momentum Telecom
Read Case StudyFeatures
System Insight
System Management
Alerts
Reporting
Import/Export
Support
Rock-Solid Software
Next-Generation Security
With Alpaca, BroadWorks operators can readily regenerate strong SIP Authentication, portal passwords, and voice portal PINs, then monitor SIP phones and IP devices to ensure each of them downloads the new passwords and restores service.
Best in Breed Infrastructure
Alpaca is built on the same robust platform as BroadWorks itself, ensuring your BroadWorks team already has the skills necessary to install and manage. This platform meets the latest security standards required by enterprises and Federal Government.
Extreme Programmability API
Alpaca provides 100% access to the BroadWorks Provisioning API, allowing you to build code that touches every feature, setting, or option in your BroadWorks platform. No more waiting for custom re-integration with the latest XML, or Professional Services fees to integrate with an advanced BroadWorks feature.