Simplify End User Management
Give your customers the user management features they’ve been waiting for.
Let end users update their own call settings in an intuitive interface.
We handle updates to ensure compatibility with your BroadWorks version.
The portal is ready to use out-of-the-box – no complex programming necessary.
Access ManagementActivate or deactivate the settings users can access with a single click.
Give Users the Access They Need
Your customers deserve easy BroadWorks account management.
Let end users modify their personal call settings in a user-friendly interface that is always compatible with the latest version of BroadWorks.
Trusted by Industry Leaders
Join other organizations that have simplified provisioning with Alpaca.
Easy Account Management
BroadWorks users can take care of themselves through Alpaca’s intuitive selfcare portal.
Success Stories From Our Clients
ECG's broad scope of clients means they know what's happening before we do. We stay competitive with ECG as our guide.
I'm happy to say I've partnered with ECG at a number of service providers. You guys have been an outstanding engineering and operations partner for my teams.
ECG is definitely the right team for our network!
Experience the ECG Advantage
Whether you’re a service provider, enterprise, or government agency, your voice infrastructure is in good hands with ECG.
Our team has decades of proven experience building and supporting voice networks.
Our strategic alliances are designed to help deliver customer-centric, total solutions to our clients.
Elevated Network Design
We draw from experience with dozens of service providers to create straightforward, manageable designs.
Our team will assist in your technical projects, support your goals, automate processes, and train your team.