Private, Flexible Deployment
Run Wingman in the cloud or in your own secure environment to meet compliance, privacy, and infrastructure requirements.
CRM & Ticketing Integrations
Automatically generate HubSpot deals or update Zendesk tickets based on the content of customer conversations.
Slack Workspace Sync
Capture and share meeting insights directly in Slack to keep your team informed and aligned.
SIPREC Compatibility
Integrates with UC and PBX systems including, BroadWorks, NetSapiens, PortaOne, FreeSWITCH, Ribbon, and more.
Built-In Compliance Protections
Architected for HIPAA, GDPR, and California call recording laws – with legal partners to support your compliance needs.
Actionable Transcriptions
Turn raw call data into meaningful actions – automate follow-ups, surface trends, and route insights to the right systems.
Stuck in a Vendor’s Cloud
Need full control over data residency or infrastructure? Wingman offers total deployment flexibility for your security and compliance goals.
Voice Data Without Context
Transcripts alone don’t help your team. Wingman enriches conversations with automation and context for CRM, Slack, and more.
Compliance Is a Moving Target
Regional privacy laws and industry regulations are tough to track. With Wingman, you get guardrails and legal expertise built in through ECG's Legal Partnerships..svg){kind=icon}
Integration Bottlenecks
Legacy call recording tools don’t connect with modern platforms. Wingman integrates cleanly with HubSpot, Zendesk, and Slack – out of the box.
No Clear Monetization Path
Selling recordings or transcriptions won’t build new revenue. Wingman gives providers a true value-added product to resell or bundle.
Proven Expertise
Our team has decades of proven experience building and supporting voice networks.
Powerful Partnerships
Our strategic alliances are designed to help deliver customer-centric, total solutions to our clients.
Elevated Network Design
We draw from experience with dozens of service providers to create straightforward, manageable designs.
Comprehensive Support
Our team will assist in your technical projects, support your goals, automate processes, and train your team.
Use Voice Data to Fuel CRM, Support & Sales Systems
Your voice channel holds critical business intelligence – but only if you can extract and activate it. Wingman turns conversations into structured data that can be routed to the right platforms automatically.
- Populate support tickets with real-time call summaries
- Automatically update deal status in HubSpot based on verbal cues
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Route transcribed data to internal tools to reduce manual entry
Meet Compliance and Data Sovereignty Requirements
Many call recording and transcription tools fail compliance tests or force you into third-party cloud storage. Wingman gives you full control over your data, your environment, and your legal exposure.
- Deploy in your cloud or on-prem infrastructure – no vendor lock-in
- Comply with HIPAA, GDPR, and California call recording laws
- Leverage ECG's legal expertise to navigate regulatory challenges
Deploy and Integrate on Your Terms
Whether you're building a product for resale or powering your internal teams, Wingman fits into your existing stack. It works across platforms, integrates cleanly, and adapts to your unique workflow.
- Compatible with SIPREC and all major UC & PBX platforms
- Integrates with HubSpot, Zendesk, and Slack out of the box
- Built by ECG to simplify deployment and accelerate ROI