PCAP Network Analysis & Packet Capture Solutions
ECG captures, filters, and interprets raw network traffic to diagnose protocol issues, resolve SIP signaling failures, identify cybersecurity threats, and build the evidence needed for complex troubleshooting. Our engineers use PCAP network analysis to prove what's happening at the packet level – fast.
Expert PCAP Analysis and Network Visibility for Mission-Critical Systems
ECG provides packet capture solutions and protocol analysis for voice service providers, ISPs, cloud platforms, and enterprises – delivering the evidence and insights needed when troubleshooting can't wait.
Collaborative Incident and Outage Investigations
ECG coordinates packet captures across carriers, customer sites, and platforms, then analyzes PCAP files to provide clear evidence of what failed and which party is responsible.Design and Architecture for Network Visibility
ECG designs networks with proper SPAN/tap points, sniffer servers, and capture capabilities so PCAP troubleshooting works even in TLS-encrypted and NAT'd environments.
Wireshark and Packet Capture Training
ECG delivers professional training in SIP packet capture and Wireshark analysis for traffic filtering and protocol interpretation – taught at SIP Forum, AT&T Mobility, and Level3/Lumen.
VoIP Protocol Analysis and Call Quality Diagnosis
ECG interprets SIP, RTP, and TLS protocols within PCAP network data to identify call failures, codec mismatches, jitter, packet loss, and routing problems.Real-Time Packet Capture and Filtering at Scale
ECG captures live network traffic across multi-site environments and filters essential data streams, simplifying analysis and reducing PCAP file storage requirements.Security and Performance Analysis for Cloud Applications
ECG analyzes PCAP data to identify SIP fraud patterns, application performance issues through NAT and load balancers, and optimization opportunities in cloud environments.When Network Problems Are Real, but You Can't Prove Them
Teams struggle with vendor blame games, encrypted traffic analysis, massive PCAP files, and the gap between application logs and network reality. ECG provides the expertise and evidence to resolve what others can only speculate about.
The Vendor and Carrier Keep Blaming Each Other
When providers point fingers and nobody takes responsibility, you need independent PCAP analysis that proves exactly where the failure occurred and which party owns the issue.You Know Something Is Wrong but Can't Prove It
Application logs don't match what clients are experiencing, vendors claim they're doing everything right, and you need ground truth evidence that shows what's actually happening on the wire.Don't Know Where to Start with Packet Capture
Teams want to use PCAP for internal troubleshooting, but don't know where to capture traffic, how to handle encrypted sessions, or which tools to deploy for network visibility.Managing Huge PCAP Files Is Overwhelming
Engineers struggle to filter massive packet captures down to relevant traffic, making it difficult to find the packets that matter and wasting time on unnecessary data.Can't Analyze Encrypted or NAT'd Traffic
PCAP troubleshooting fails when capture points and TLS considerations weren't planned during network design, leaving teams blind to what's happening in encrypted sessions.Wireshark Is Confusing Without Training
Teams find Wireshark intimidating and don't know how to turn PCAP files into clear ladder diagrams, correlate captures with logs, or interpret protocol-level failures effectively.
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Trusted by Industry Leaders
Join other organizations that enjoy expert engineering support with ECG.

Packet Analysis Experts Since the 1990s
ECG engineers have trained professionals on PCAP analysis and performed deep protocol troubleshooting for major providers and government agencies.
We have decades of PCAP analysis experience working for the US Department of Justice and the State of Maryland in the most secure networks.
ECG can provide background-checked personnel, US-based and US-citizen engineers, and personnel with security clearances and SCI access for sensitive environments. We were brought in by SIP Forum to provide professional training at their events and have delivered Wireshark training for AT&T Mobility and Level3/Lumen.
When you work with ECG, you're working with engineers who don't guess—we capture, analyze, and prove what's actually happening on your network.
Success Stories From Our Clients
ECG is definitely the right team for our network!
Nicole Rodriguez
AVP Switching and Wireless Data Engineering | AT&T Mobility
ECG's broad scope of clients means they know what's happening before we do. We stay competitive with ECG as our guide.
Mark Hayes
VP of Voice Engineering | Momentum Telecom
ECG has really cool technology!
Jeff Pulver
Voice over IP Pioneer
ECG delivers exceptional quality and service via their software products and consulting services. Speaking as someone with direct large scale enterprise delivery with their team, my personal experience has been universally positive.
Joe Pfiefer
Assistant Director | U.S. Department of Justice
I'm happy to say I've partnered with ECG at a number of service providers. You guys have been an outstanding engineering and operations partner for my teams.
Tom Faherty
VP | Databank
ECG is a reliable partner.
Edwin Martirosyan
COO | BluIP
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Get in touch with ECG for products and services that support your crucial voice infrastructure needs.
Experience the ECG Advantage
Whether you’re a service provider, enterprise, or government agency, your voice infrastructure is in good hands with ECG.
Proven Expertise
Our team has decades of proven experience building and supporting voice networks.
Powerful Partnerships
Our strategic alliances are designed to help deliver customer-centric, total solutions to our clients.
Elevated Network Design
We draw from experience with dozens of service providers to create straightforward, manageable designs.
Comprehensive Support
Our team will assist in your technical projects, support your goals, automate processes, and train your team.
PCAP Solutions for VoIP, Cloud, and Network Infrastructure
What is PCAP in networking? Packet capture files record raw network traffic to diagnose protocol failures, prove vendor responsibility, and resolve issues that logs alone cannot explain.
Deploying New PCAP Network Visibility Systems
ECG deploys capture tools and designs network architecture to ensure you can troubleshoot effectively when issues arise.
- Deploy PCAP capture tools directly on customer networks to diagnose specific VoIP call quality issues, protocol failures, and performance degradation in real time
- Capture traffic on SIP trunks and edge devices to identify unauthorized registration attempts, SIP scanning, toll fraud patterns, and unusual traffic that indicates security threats
- Establish baseline normal traffic patterns in PCAP data so anomalies become detectable going forward, enabling proactive monitoring and faster incident response
Troubleshooting With PCAP Cyber Security and Protocol Analysis
At ECG, we don't guess – we capture. Using real-world packet analysis and SIP tracing, we pinpoint exactly where breakdowns are happening.
- Capture the full SIP dialog from INVITE to BYE when registration failures, one-way audio, and call drops occur, identifying exactly where the failure happens in the signaling path
- Trace RTP streams in PCAP files to confirm media is flowing between correct endpoints and diagnose jitter, packet loss, latency, and codec negotiation issues
- Coordinate multi-party packet captures across carriers, customer sites, and platforms to prove which party is responsible when vendors blame each other for network failures
Optimizing Networks With PCAP Analysis
ECG uses PCAP network analysis to identify inefficiencies, expand visibility systems, and train teams on effective troubleshooting techniques.
- Analyze traffic path routing in PCAP files to identify inefficient call flows where traffic takes unnecessary hops, adding latency and degrading performance
- Expand basic packet-capture and traffic-visibility systems to cover more of the network, ensuring comprehensive monitoring across multi-site environments
- Train teams on how to capture PCAP files safely in production, use Wireshark for protocol analysis, and interpret network traffic to resolve issues independently
Common Questions About PCAP and Packet Capture Analysis
Get answers to the most common questions about what PCAP files are, how to capture network traffic safely, and how packet analysis solves problems that logs and monitoring tools cannot.
A PCAP file (packet capture file) is a recording of raw network packets observed on a network interface. Tools like tcpdump, Wireshark, and Tshark capture these packets and save them to .pcap or .pcapng files.
Each captured packet includes timestamps, link-layer headers (Ethernet), network headers (IP, IPv6), transport headers (TCP, UDP), and application payload data. PCAP is useful because it lets you troubleshoot connectivity problems, debug application protocols by seeing exactly what was sent and received, analyze performance issues like latency and retransmissions, and investigate security incidents.
It's essentially a "flight recorder" of what actually happened on the wire, not just what logs claim happened.
Use packet filters to limit the scope of PCAP capture by choosing specific IP addresses or port numbers, minimizing CPU workload and storage requirements. Limit the duration of captures to just a few seconds with automatic stop timers.
Set up ring buffers with multiple files (e.g., 10 files where the system writes to only one at a time) to limit storage space. For ongoing 24x7 PCAP network monitoring, design dedicated capture systems with proper resource allocation.
ECG can help design safe capture architectures that don't impact production performance while providing the network visibility you need.
For cloud communications providers, PCAP analysis plays a practical role in verifying media flows such as RTP and SRTP ports and codecs, proving the presence or absence of SIP headers or messages during call setup, diagnosing TLS and connectivity problems between platforms, and measuring bandwidth and packet loss.
PCAP files provide ground truth when application logs don't match what clients are experiencing at their sites, enabling providers to prove exactly where failures occur in multi-vendor environments.
Analyzing encrypted traffic depends on the encryption type. For TLS 1.2 traffic, if you have the server-side private key, you can load it into Wireshark to decrypt PCAP data. However, modern Perfect Forward Secrecy (PFS) systems like TLS 1.3 cannot be decrypted this way.
Analyzing encrypted traffic also requires packet perfection – you cannot miss a single packet, or decryption will fail partway through the session.
ECG can design PCAP cyber security architectures with proper capture points and help teams work around encryption limitations using metadata analysis and correlation techniques.
This happens because you're missing packets. Analyzing encrypted traffic in PCAP files requires perfect packet capture – every single packet must be captured in sequence. If even one packet is dropped during capture, decryption will fail from that point forward.
You need high-fidelity packet capture systems with proper placement (SPAN ports, network taps) and sufficient resources to ensure zero packet loss.
ECG designs PCAP network visibility systems that maintain the packet perfection required for encrypted traffic analysis.
In cyber security, PCAP analysis provides detailed evidence of network-level threats that security logs alone cannot reveal. PCAP files capture unauthorized connection attempts, unusual traffic patterns, data exfiltration, malware communications, and attack signatures at the packet level.
For VoIP and cloud providers, PCAP cyber security analysis identifies SIP scanning, toll fraud patterns, unauthorized registration attempts, and DDoS attacks. Unlike application logs that can be manipulated or incomplete, PCAP provides immutable evidence of what actually traversed the network, making it essential for security investigations and forensics.
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