Tags engineering

Space Probes and SIP Phones: Successful Device Launches with BroadWorks

Careful testing is crucial for stability before launching new SIP Access Device models The Product Definition must be baked into the Test Plan used to approve the device, & new software for it Customer Technical Support teams need extensive early access to devices  before they are deployed Space Probes are designed to be sent far away, beyond our reach. They run software, and send back d...


Work Flows Up: Effectively Distributing Work on a Team of Engineers

Sometimes junior technical staff are starved for interesting work while senior staff are overworked This is Part 2 in my Series on Supporting/Managing Engineers If a team has lots of technical work to do, and only a few brilliant engineers available, how do you get work to the right people? In this article, I discuss methods for managing work in IT and technology teams, such as those doing Netw...