Mark Lindsey
Many are worried about the future of Cisco BroadSoft and whether it has reached the end of life. Discover what this means for your voice network in this blog.
Staff augmentation for voice service providers can help you quickly and cost-effectively scale your engineering team to meet innovation goals. Learn more.
ECG has new telecom training for voice network engineers and service providers.
Mark Lindsey
Careful testing is crucial for stability before launching new SIP Access Device models The Product Definition must be baked into the Test Plan used to approve the device, & new software for it Customer Technical Support teams need extensive early access to devices before they are deployed Space Probes are designed to be sent far away, beyond our reach. They run software, and send back d...
Mark Lindsey
Sometimes junior technical staff are starved for interesting work while senior staff are overworked This is Part 2 in my Series on Supporting/Managing Engineers If a team has lots of technical work to do, and only a few brilliant engineers available, how do you get work to the right people? In this article, I discuss methods for managing work in IT and technology teams, such as those doing Netw...