ECG Blog 200 OK

New Briefs on BroadWorks popularity, System Management, Automation, Enhancements for IMS Providers, Call Center, Device Management, Webex, and Compliance.

Cisco BroadWorks Device Management (DMS) servers are under continuous attack, as bad actors seek to access SIP Device configuration details. They use ths configurations to compromise the service, committing toll fraud, including traffic pumping costing millions of dollars per year. This article explains defensive approaches and gives a complete configuration to mitigate these attacks using a free, open source tool.

Tips for Troubleshooting and Identifying some of the most common problems with SIP Signaling Delivery: Fragmentation, Retransmission, Symmetrical Signaling, SIP ALGs, and Busy Lamp Field (BLF).

Learn how SIP registration with authentication is performed in the presence of a Session Border Controller. Join ECG for live training to strengthen your SIP knowledge and earn a certificate from ECG.

The NIST Cybersecurity Framework is applied to assess and improve security defenses in Civilian government organizations and many enterprises. It can be used as a tool developing your Telecom / VoIP / Voice Fraud defenses.

The SIP Forum is hosting a STIR/SHAKEN Virtual Summit, with presentations from AT&T, Comcast, Metaswitch, TransNexus, Ribbon, and others.

The Microsoft-Metaswitch acquisition had been long in the making. What's behind it? And what does it bode for today's Metaswitch operators?

Thinking of your deployment as "small" can lead to all kinds of unwise security decisions. The idea that you can manually configure things to perfection often leads to production deployments that are unsecured, unmanageable, and subject to cyber attack.

The FCC's Notice of Proposed Rulemaking gives helpful insight for Service Providers fighting robocalling and implementing SHAKEN/STIR.

How ECG maximizes effectiveness with a widely distributed workforce in a mixture of office and home environments.

At the Cloud Communications Alliance (CCA) Summit in Miami, opinions are strong about the critical features of SD-WAN and its importance for reliable voice and video.

Enterprise Connect 2019 focused on Small-room video systems and Cloud-hosted Contact Center platforms, with lots of other small bits in the orbit.

Cisco's support site now aggressively warns BroadWorks operators when patches are missing.

Release-independent BroadWorks Resource Servers In 2017, Cisco-BroadSoft announced that the Resource Servers on the BroadWorks platform would no longer follow the traditional release upgrade and patching model employed in the past. Instead, they would be upgraded as release-independent versions. Bug fixes, new features, and updates to components of server software are now included in these v...

Seven basic facts about the laws, the logic, and the technical implementation of STIR/SHAKEN to fight robocalling.