Authors Mark Lindsey

You Missed the FCC STIR/SHAKEN Deadline. Now What?

The FCC STIR/SHAKEN deadline for voice service providers has passed. If you missed it, here's what you can do to get on track with robocall mitigation.

Tackling Carbon Emissions: Strategies for Voice and Internet Service Providers

Reducing your carbon emissions is good for the environment and your bottom line. Read this blog for strategies to help service providers get started.

5 Ways To Prepare Your Network for Longevity

A resilient network infrastructure is a strategic necessity for voice service providers. Learn how to prepare your network for longevity in this blog by ECG.

Robocall Blocking: 4 Ways to Block Nuisance Calls Effectively

Robocalls targeting businesses are on the rise. Read this blog to learn how to block nuisance calls from impacting your company, or contact ECG today for help.

STIR/SHAKEN: How investigators can tell if you're compliant

STIR/SHAKEN Compliance is more than just sending Identity headers. Investigators can tell if you've done a complete implementation in your network.



Long Live BroadSoft: What Cisco’s Announcement Means for Voice Service Providers

Earlier this year, we talked about what the future looked like for BroadSoft/BroadWorks users. While many companies worried that Cisco would soon declare end of life for its BroadSoft products, we stuck by our belief that the platform would remain a leading choice for voice service providers. After several years of speculation and uncertainty, we're happy to announce that Cisco has officiall...

What You Need To Know Before the FCC STIR/SHAKEN Deadline of Jun 30, 2023

U.S. consumers received more than 50 billion robocalls in 2022,1 so it's no wonder countering unlawful caller ID spoofing is now one of the FCC's top priorities. With the extended deadline for service providers to implement STIR/SHAKEN in the IP portions of their network right around the corner, we're sharing a few key considerations to be aware of.

What Does the Future Hold for BroadSoft Customers?

Many are worried about the future of Cisco BroadSoft and whether it has reached the end of life. Discover what this means for your voice network in this blog.

Cloud Voice Migration - Overcoming Common Challenges

Three common challenges bedevil cloud voice migrations, but there are workarounds. 

Cybersecurity Notice on ECG Software Alpaca regarding Spring Vulnerabilities [UPDATED]

Notice relating to Alpaca changes due to the Spring vulnerabilities CVE-2022-22965 and CVE-2022-22947.

Poly CCX phones - A new option with proven software

The Poly CCX phones with support for standard SIP provide an interesting new option for SIP devices, using mature software. This brings huge advantages for Service Providers and enterprises looking to add a new device but with proven code.

Analysis of CVE-2021-44228 log4 Vulnerability for ECG Software

We describe which versions of ECG software include the log4j software and how to manage risk.

Q&A: Do I need SHAKEN/STIR on a simple network? Understanding Intra-Network Tagging

Do we really need to do SHAKEN/STIR on a super-simple network? And what's the point of intra-network SHAKEN/STIR?

Top News from the World of BroadWorks

News on shrinking and expansion of the BroadWorks marketplace, dominated by growth at Verizon, Vonage, TPX, and Evolve IP. New BroadWorks integrations on network management, call recording, Kakapo, TekVizion, Yealink, and Snom. And updates from Cisco.

Managing Production Server Operating Systems - the CentOS Case Study

Operating System selections in Service Provider networks are Key decisions. We examine some of the big factors everyone should consider in choosing operating systems and use the December 2020 policy change announced by Red Hat as an example Case Study, with special attention to compatibility with the Cisco BroadWorks calling platform.