Authors Mark Lindsey
SMTS at ECG


What's the Top News on Cisco BroadWorks - December 2020

New Briefs on BroadWorks popularity, System Management, Automation, Enhancements for IMS Providers, Call Center, Device Management, Webex, and Compliance.


Defend the BroadWorks XSP from Device Management Scanning Attacks

Cisco BroadWorks Device Management (DMS) servers are under continuous attack, as bad actors seek to access SIP Device configuration details. They use ths configurations to compromise the service, committing toll fraud, including traffic pumping costing millions of dollars per year. This article explains defensive approaches and gives a complete configuration to mitigate these attacks using a free, open source tool.


Troubleshooting Common Problems with SIP Signaling Delivery

Tips for Troubleshooting and Identifying some of the most common problems with SIP Signaling Delivery: Fragmentation, Retransmission, Symmetrical Signaling, SIP ALGs, and Busy Lamp Field (BLF).


SIP Registration with Authentication - Excerpt from ECGT2010 Training

Learn how SIP registration with authentication is performed in the presence of a Session Border Controller. Join ECG for live training to strengthen your SIP knowledge and earn a certificate from ECG.


How the NIST Cybersecurity Framework Supports Fighting Telecom Fraud

The NIST Cybersecurity Framework is applied to assess and improve security defenses in Civilian government organizations and many enterprises. It can be used as a tool developing your Telecom / VoIP / Voice Fraud defenses.


SIP Forum's Virtual SHAKEN/STIR Summit

The SIP Forum is hosting a STIR/SHAKEN Virtual Summit, with presentations from AT&T, Comcast, Metaswitch, TransNexus, Ribbon, and others.


Viewpoint on Metaswitch and Microsoft

The Microsoft-Metaswitch acquisition had been long in the making. What's behind it? And what does it bode for today's Metaswitch operators?


SHAKEN/STIR: Quick Insights from an FCC Proposal to Fight Robocalling

The FCC's Notice of Proposed Rulemaking gives helpful insight for Service Providers fighting robocalling and implementing SHAKEN/STIR.


Office. Home. Distributed. Effective.

How ECG maximizes effectiveness with a widely distributed workforce in a mixture of office and home environments.


SD-WAN for UCaaS Voice and Video Calling (Video)

At the Cloud Communications Alliance (CCA) Summit in Miami, opinions are strong about the critical features of SD-WAN and its importance for reliable voice and video.


"Would you like some Huddle space with that?" Five takeaways from Enterprise Connect 2019

Enterprise Connect 2019 focused on Small-room video systems and Cloud-hosted Contact Center platforms, with lots of other small bits in the orbit.


Cisco-BroadSoft Pushes BroadWorks Operators Toward Better Patching

Cisco's support site now aggressively warns BroadWorks operators when patches are missing.


What you need to know about STIR/SHAKEN in Seven Key Facts

Seven basic facts about the laws, the logic, and the technical implementation of STIR/SHAKEN to fight robocalling.


Holiday Training Special 2018!

New training specials from ECG lock in savings and give you the maximum flexibility for 2019.


Hysteresis Histrionics: Slow SIP Failover for Better Reliability

To provide reliable SIP failover -- do it slowly.