Authors Mark Lindsey
SMTS at ECG

New Briefs on BroadWorks popularity, System Management, Automation, Enhancements for IMS Providers, Call Center, Device Management, Webex, and Compliance.

Cisco BroadWorks Device Management (DMS) servers are under continuous attack, as bad actors seek to access SIP Device configuration details. They use ths configurations to compromise the service, committing toll fraud, including traffic pumping costing millions of dollars per year. This article explains defensive approaches and gives a complete configuration to mitigate these attacks using a free, open source tool.

Tips for Troubleshooting and Identifying some of the most common problems with SIP Signaling Delivery: Fragmentation, Retransmission, Symmetrical Signaling, SIP ALGs, and Busy Lamp Field (BLF).

Learn how SIP registration with authentication is performed in the presence of a Session Border Controller. Join ECG for live training to strengthen your SIP knowledge and earn a certificate from ECG.

The NIST Cybersecurity Framework is applied to assess and improve security defenses in Civilian government organizations and many enterprises. It can be used as a tool developing your Telecom / VoIP / Voice Fraud defenses.

The SIP Forum is hosting a STIR/SHAKEN Virtual Summit, with presentations from AT&T, Comcast, Metaswitch, TransNexus, Ribbon, and others.

The Microsoft-Metaswitch acquisition had been long in the making. What's behind it? And what does it bode for today's Metaswitch operators?

The FCC's Notice of Proposed Rulemaking gives helpful insight for Service Providers fighting robocalling and implementing SHAKEN/STIR.

How ECG maximizes effectiveness with a widely distributed workforce in a mixture of office and home environments.

At the Cloud Communications Alliance (CCA) Summit in Miami, opinions are strong about the critical features of SD-WAN and its importance for reliable voice and video.

Enterprise Connect 2019 focused on Small-room video systems and Cloud-hosted Contact Center platforms, with lots of other small bits in the orbit.

Cisco's support site now aggressively warns BroadWorks operators when patches are missing.

Seven basic facts about the laws, the logic, and the technical implementation of STIR/SHAKEN to fight robocalling.

New training specials from ECG lock in savings and give you the maximum flexibility for 2019.

To provide reliable SIP failover -- do it slowly.