Authors Medium Mark Lindsey SMTS at ECG

Centennial de Puerto Rico Deploys Advanced CPE Management for Cisco/Linksys SIP Phones

Centennial de Puerto Rico, a leading VoIP Service Provider based in San Juan, Puerto Rico, has deployed an Advanced CPE (Customer Premise Equipment) Management System for Cisco/Linksys SPA Phones. The System provides Industry-Leading Security, Manageability, and Reliability. The new CPE Management System is integrated with BroadSoft's BroadWorks system, the industry-leading softswitch fo...


IT'S THE LATENCY, STUPID. OH, AND PACKET LOSS TOO. The Problems with 3G Mobile Networks.

All the carriers brag about their 3G Networks. I mostly attend to AT&T 3G and Sprint EV-DO; these are the two carriers I use. Email and file transfer performance is usually disappointing. Transfer speeds as measured by the Ookla "Speedtest" application vary wildly, but the round-trip-time (RTT) latency is consistently quite high. I recently did a study for a client about the effects of net...


Metered Broadband Won't Work, or Won't Matter: Stop focusing on the heavy-tail customers

In a Telephony Online article, we're told that Verizon (Landline) CTO thinks the end will come for flat-rate broadband. He means that you won't be able to pay a flat rate and get unlimited access to the Internet. Apparently, AT&T and others have come out and said the same thing. The problem is that CTOs are focusing on the heavy-tail customers; it works like this:a Most of your users are c...


Google Next Big Service: Plain-text transcriptions of Phone Call, Podcast, and Youtube Videos

Google provides some very nice services; Google Books is useful and technically interesting. They started with printed books, and figured out how to de-warp those images to produce nice flat pages. Then they used Optical Character Recognition (OCR) to convert the photographs of text into actual computer-manageable text. This brings image data into the domain of structured data, and it make...


IANAL Analysis of Patent 5,912,888 Claims against VoIP Gateway developers (MetaSwitch, etc.)

Last week, "Network Gateway Solutions LLC" filed a patent infringement case against many (but not all) VoIP gateway vendors. It's court case 1:09-cv-00667-UNA at the moment. (Justia) You can download the complete court filings here. (I paid the PACER document access fees for you.) Complete ZIP file of documents available as of 2009 September 11 (4.5 MB) Document 1: Main Document, 38 ...


TMC Blogger, Keating, wowed by new Decades-Old technology

Tom Keating of the TMC Net "VoIP and Gadgets Blog", please consider researching the facts before posting. You can't trust every company president who booths at the TMC IT Expo. In a September 1, 2009 posting, "XCast Labs Cuts VoIP Bandwidth Requirements In Half," Keating oohs and ahs over XCast Lab's use of ordinary SIP technology. The technology innovation is described thus: XCast Labs on the...


When 160 bytes is worth $175,000,000 (and when it is not)

From a Reuters Article: "BANGALORE, Aug 25 (Reuters) - Syniverse Holdings (SVR.N) said it would buy Verisign Inc's (VRSN.O) messaging business for $175 million and expects the combined business to grow about 10 percent annually, sending its shares soaring more than a quarter." "The wireless voice and data services provider, whose customers include AT&T Inc (T.N), Telefonica (TEF.MC) and Ch...


ECG Accelerates VoIP Deployment at Hawaii Telecom

ECG has been selected by Hawaii Telecom for planning, design, and implementation of the new carrier VoIP network. This is ECG's second major VoIP deployment project for a carrier on the Hawaiian Islands. The project is managed and executed by ECG's founders, James G. Puckett and W. Joe Demmons.


ECG Completes Major BroadWorks Upgrade at Centennial Puerto Rico

This week, ECG completed a major upgrade of the VoIP Call Control platform at Centennial de Puerto Rico. Centennial provides VoIP, traditional (5ESS) and Wireless (PCS/CDMA) telephony services to customers and resellers in Puerto Rico. The VoIP platform is built on BroadWorks. Centennial PR upgraded from BroadWorks Release 14sp3 to Release 14sp9. The coordination of the upgrade is complex wi...


ECG Integrates BroadWorks Voicemail with Surgemail

Under a contract starting this month, ECG will design and deploy a custom provisioning integration between SurgeMail and the BroadSoft BroadWorks voicemail platform. This is designed to let large-scale carriers use SurgeMail as a BroadWorks voicemail store while removing the manual provisioning steps. ECG has extensive software integration experience with the BroadSoft BroadWorks platform, i...


PRAGMATIC SECURITY: "I'm from the Government Cyber Security Agency, and I'm here to help."

National governments around the world are starting to focus heavily on "Cyber Security," the politician's buzzword for computer and network security. I'm gravely concerned. May 29, 2009: "Obama Announces Cyber Security Czar"http://thehill.com/leading-the-news/obama-announces-cyber-security-czar-2009-05-29.html July 9, 2009: "France Creates New Cyber Security Agency"http://www.pcworld.com/art...


Want a job in VoIP? Consider BroadSoft Training

The training classes I've developed in collaboration with my colleagues, including BroadWorks training, are available from my firm ECG. Check them out if you're interested in VoIP, BroadWorks, and Oracle SBC / Acme Packet education. BroadSoft Inc's BroadWorks platform is undoubtably one of the leaders in VoIP platforms out there. They've created two certification programs: BroadSoft Certif...


Nortel Networks Bankruptcy and the CS2000 / CS2K: Finding Alternatives

Nortel Networks has gone bankrupt, and is selling bits and pieces to Nokia Siemens. I'm not sure if the CS2K is one of those pieces. Nortel has a lot of really smart people. It's difficult to change from charging $16M for a telephone switch servicing 100,000 lines in 1997 (which is what they charged BellSouth for the DMS100 in my home town) to the current marketplace. There are interestin...


Three Rules for Effective Naming

1. ONE OF THE RULES that has served me well is this: things should have unique names so I can distinguish them. Filenames are easy examples; I've noticed it's a lot easier if, for output I don't intend to edit, I don't re-use filenames. Output I don't intend to edit includes things like the output of mysqldump (which dumps the contents of a database) for backup purposes; or the output of wget (...


Reclaiming Pragmatic Security: Why Standard Computer Security approaches Stink

The standard approach to computer security goes something like this: "Remember, Job #1 of any security professional is to make sure nothing bad happens. You don't have to be elegant, you just need to get the job done." [1] That statement is from Mike Rothman, the author of the "Pragmatic CSO". This is a book to explain to security techies how to function in a business environment. But this sta...