--- title: Training on BroadWorks Call Processing & Troubleshooting - ECG description: ECG is rolling out new training courses. Another new class we have is on BroadWorks Call Processing and Troubleshooting. This is a class for the people who --- [![ECG](https://www.ecg.co/hubfs/lp/cloud-migration/logo-vector.svg)](https://www.ecg.co) - Who We Are Company [**About ECG** Learn about the team behind the networks and services that solve real problems.](https://www.ecg.co/about) [**Careers** Join a fun, collaborative, engineer-owned company.](https://www.ecg.co/careers) Industries We Serve [**Enterprises** Optimize multi-site voice networks while meeting compliance requirements.](https://www.ecg.co/sectors/enterprise) [**Universities** Professional services designed for the unique needs of campus networks.](https://www.ecg.co/sectors/universities) [**Government** Engineering services built for government agency voice challenges.](https://www.ecg.co/sectors/government) [**Service Providers** Deep voice expertise to maintain compliance and keep customers connected.](https://www.ecg.co/sectors/service-providers) - Technologies **Carrier & Trunking Services** SIP trunking, resilience & carrier interconnect **Compliance & Call Authentication** STIR/SHAKEN, 603+ & secure signaling **Unified Communications & Collaboration** UC capabilities & platform expertise **Platform Reliability & Security** Infrastructure, capture & network fundamentals ### Carrier & Trunking Services Design, harden, and secure the carrier side of your voice network — from SIP trunking to encrypted media and compliant recording. 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Another new class we have is on BroadWorks Call Processing and Troubleshooting. This is a class for the people who really need to understand how BroadWorks does what it does. They need to know how to fix it when it breaks, and how to determine what's broken. This class covers all the arcane dark-magic BroadWorks tools, like healthmon, ttIsql, bwcli, and repctl, peercmd. We cover all the logs, like XSLogs, PSLogs, AuditLogs, and ms.syslog. We show you how the protocols interact. This is a week-long class, taught at your location, or at ECG locations near Denver, Raleigh, or Valdosta, Georgia. If you're interested, read more on the [BroadWorks Boot Camp: Call Processing & Troubleshooting](https://www.ecg.co/training/broadworks-call-processing/) page. You can email sales@e-c-group.com or call +1-229-244-2099. ## Similar posts [![New Training Course: BroadWorks Installation and Upgrades](https://www.ecg.co/hubfs/ecg-site/blog-listing-placeholder.jpg)](https://www.ecg.co/blog/8-new-training-course-broadworks-installation-and-upgrades) ### [New Training Course: BroadWorks Installation and Upgrades](https://www.ecg.co/blog/8-new-training-course-broadworks-installation-and-upgrades) [![Troubleshooting Common Problems with SIP Signaling Delivery](https://www.ecg.co/hubfs/ecg-site/blog-listing-placeholder.jpg)](https://www.ecg.co/blog/147-troubleshooting-common-problems-with-sip-signaling-delivery) ### [Troubleshooting Common Problems with SIP Signaling Delivery](https://www.ecg.co/blog/147-troubleshooting-common-problems-with-sip-signaling-delivery) [![ECG Combines BroadSoft BroadWorks Troubleshooting Training with](https://www.ecg.co/hubfs/ecg-site/blog-listing-placeholder.jpg)](https://www.ecg.co/blog/14-ecg-combines-broadsoft-broadworks-troubleshooting-training-with-network-analysis) ### [ECG Combines BroadSoft BroadWorks Troubleshooting Training with](https://www.ecg.co/blog/14-ecg-combines-broadsoft-broadworks-troubleshooting-training-with-network-analysis) ## Need Help With Your Network or AI Project? 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