Authors Mark Lindsey SMTS at ECG

When 160 bytes is worth $175,000,000 (and when it is not)

From a Reuters Article: "BANGALORE, Aug 25 (Reuters) - Syniverse Holdings (SVR.N) said it would buy Verisign Inc's (VRSN.O) messaging business for $175 million and expects the combined business to grow about 10 percent annually, sending its shares soaring more than a quarter." "The wireless voice and data services provider, whose customers include AT&T Inc (T.N), Telefonica (TEF.MC) and Ch...


ECG Accelerates VoIP Deployment at Hawaii Telecom

ECG has been selected by Hawaii Telecom for planning, design, and implementation of the new carrier VoIP network. This is ECG's second major VoIP deployment project for a carrier on the Hawaiian Islands. The project is managed and executed by ECG's founders, James G. Puckett and W. Joe Demmons.


ECG Completes Major BroadWorks Upgrade at Centennial Puerto Rico

This week, ECG completed a major upgrade of the VoIP Call Control platform at Centennial de Puerto Rico. Centennial provides VoIP, traditional (5ESS) and Wireless (PCS/CDMA) telephony services to customers and resellers in Puerto Rico. The VoIP platform is built on BroadWorks. Centennial PR upgraded from BroadWorks Release 14sp3 to Release 14sp9. The coordination of the upgrade is complex wi...


ECG Integrates BroadWorks Voicemail with Surgemail

Under a contract starting this month, ECG will design and deploy a custom provisioning integration between SurgeMail and the BroadSoft BroadWorks voicemail platform. This is designed to let large-scale carriers use SurgeMail as a BroadWorks voicemail store while removing the manual provisioning steps. ECG has extensive software integration experience with the BroadSoft BroadWorks platform, i...


PRAGMATIC SECURITY: "I'm from the Government Cyber Security Agency, and I'm here to help."

National governments around the world are starting to focus heavily on "Cyber Security," the politician's buzzword for computer and network security. I'm gravely concerned. May 29, 2009: "Obama Announces Cyber Security Czar"http://thehill.com/leading-the-news/obama-announces-cyber-security-czar-2009-05-29.html July 9, 2009: "France Creates New Cyber Security Agency"http://www.pcworld.com/art...


Want a job in VoIP? Consider BroadSoft Training

The training classes I've developed in collaboration with my colleagues, including BroadWorks training, are available from my firm ECG. Check them out if you're interested in VoIP, BroadWorks, and Oracle SBC / Acme Packet education. BroadSoft Inc's BroadWorks platform is undoubtably one of the leaders in VoIP platforms out there. They've created two certification programs: BroadSoft Certif...


Nortel Networks Bankruptcy and the CS2000 / CS2K: Finding Alternatives

Nortel Networks has gone bankrupt, and is selling bits and pieces to Nokia Siemens. I'm not sure if the CS2K is one of those pieces. Nortel has a lot of really smart people. It's difficult to change from charging $16M for a telephone switch servicing 100,000 lines in 1997 (which is what they charged BellSouth for the DMS100 in my home town) to the current marketplace. There are interestin...


Three Rules for Effective Naming

1. ONE OF THE RULES that has served me well is this: things should have unique names so I can distinguish them. Filenames are easy examples; I've noticed it's a lot easier if, for output I don't intend to edit, I don't re-use filenames. Output I don't intend to edit includes things like the output of mysqldump (which dumps the contents of a database) for backup purposes; or the output of wget (...


Reclaiming Pragmatic Security: Why Standard Computer Security approaches Stink

The standard approach to computer security goes something like this: "Remember, Job #1 of any security professional is to make sure nothing bad happens. You don't have to be elegant, you just need to get the job done." [1] That statement is from Mike Rothman, the author of the "Pragmatic CSO". This is a book to explain to security techies how to function in a business environment. But this sta...


Securing VoIP Carriers: Start with the CPE Management

It amazes me that VoIP carriers continue to make a very simple mistake: they setup an FTP server (which is good) to provide the configurations for their SIP Phones (such as PolyCom, and Aastra SIP phones) (which is also good), but they use the manufacturer's default "PlcmSpIp" username and password on the servers (which is not ideal, but that's debatable). (Google reports 411 web pages document...


Choosing BroadSoft and MetaSwitch

I regularly spend time working with BroadSoft BroadWorks systems, and with MetaSwitch systems. I rarely have a client that has both, but I have many clients in both camps. Both are winning -- in separate camps. The BroadSoft service providers and the MetaSwitch service providers really don't seem like the same market set. There have been a lot of competitors -- consider Sylantro, General Bandw...


VoIP-NSP Mailing list

There's no general discussion for people using VoIP in a Network Service Provider forum, until now. http://voip-nsp.e-c-group.com/ VoIP-NSP: for people using VoIP in a Network Service Provider environment. These should include people using BroadSoft BroadWorks, Acme Packet, MetaSwitch, Sylantro, VocalData, General Bandwidth M6, Alcatel-Lucent, Asterisk, and anybody else interested. VoIP Net...


VoIP Security is a Different Animal

A lot of Network Security Expert grew up protecting conventional enterprise applications. Clients are PCs. Servers are web servers, or run MS Exchange. Maybe they get involved in web proxies. Perhaps they have to create a special rule for Microsoft SQL Server. VoIP Security is entirely different. The ports, connections, services, and behavior are completely different than conventional PC s...


MetaSwitch "Innovators" and BroadSoft's "Marketplace"

Last week, MetaSwitch (part of Data Connection Limited, DCL) launched the "Innovators" site. It's similar in spirit to BroadSoft Inc's "Marketplace". They're both intended to spur "Client Development". Both are major VoIP software companies. MetaSwitch also handles hardware. Both keep their ordinary documentation locked in customer-only web sites. But both have released just a tiny bit of th...


FAIL: Isolated Development Engineers

I work with numerous telecommunications equipment providers who isolate their Development Engineers from customers -- and sometimes even from their internal staff. The Wall of Isolation becomes evident when you need to really understand how something works precisely. All I want is to talk to somebody who can read the source code and tell me what it's intended to do: A major VoIP software de...