webinar

Protect Your Customers! Implementing a GREAT Robocall Mitigation Plan

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This webinar discusses what should be in a great Robocall Mitigation Plan and how it helps you to protect your customers against against nuisance and robocalling, and allows their calls to succeed to the outside world.

  • Defining a Robocall Mitigation Plan
  • Origination vs Termination -- Definitions
  • Key Goals for Protecting Customers - Deliverability, Liability, Reliability, Blocking Scam, and Trustworthy Caller ID
  • Know Your Customer - Customer Vetting
  • Industry Traceback Group Cooperation
  • Contract & Terms of Service Enforcement - Including Shutting Down Sources
  • Engineering Your Network to Fight Robocalling - Concurrent Calling, Calls-Per-Second Rates, and Number Screening
  • Reasonable Analytics - Automating the defense of your customers
  • Customer Types - SIP Trunking, APIs, and SIP Endpoint Users
  • Nuisance Calling Prevention - Stopping the Scams and the Spam

Meet Our Speakers

Do you need disability accommodations to attend?

We are committed to making this webinar accessible to everyone! To that end, live captioning will be provided. If you need other reasonable accommodations to attend because of a disability, please email Mark Lindsey at mrl@ecg.co, or call or text him at +1-229-316-0013. Include a description of the accommodations you will need and tell us how to contact you if we need more information. Please make your request as early as possible. Last-minute requests will be considered but may be impossible to fulfill.

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