logo-vector
  • Who We Are
    • About ECG
      Learn about the team behind the networks and services that solve real problems.
    • Careers
      Explore careers at ECG and join a fun, collaborative, engineer-owned company.
  • Who We Serve
    • Enterprises
      Optimize your multi-site or large-scale voice network while meeting industry compliance requirements.
    • Universities
      Trust ECG for professional services designed to fit the unique needs of your university campus.
    • Government
      Overcome unique voice network challenges with engineering services designed for government agencies.
    • Service Providers
      Get in-depth voice network expertise and support to maintain compliance, keep customers connected, and more.
  • How We Do It
    • Products Overview
      ECG gives you the expertly-developed software products you need to do more with less time.
    • Alpaca
      Alpaca delivers unprecedented flexibility in BroadWorks management and development
    • Bulk Provisioning
      Securely load your bulk data into BroadWorks in a matter of hours.
    • Automation Tools
      Simplify your software development workload through one central point.
    • Web Selfcare Portal
      Give end users the freedom to take care of themselves in an intuitive portal.
    • CallReporter
      Get a real-time view of incoming, outgoing, and unanswered call records.
    • Services Overview
      Gain access to our experience and expertise in voice and data engineering.
    • Network Operations
      Keep your voice network running with outsourced network operations services.
    • Staff Augmentation
      Get the expert engineering support you need to meet project deadlines and fill knowledge gaps.
    • IT Consulting and Engineering
      Complete your short-term or one-off projects faster with a dedicated project manager and engineering expertise.
    • Outsourced NOC Support
      Provide customers with technical support 24/7 with our team of experienced, U.S.-based technicians.
    • 24/7 Monitoring and Action
      Let our team of experts triage and take action on network alerts so your staff can focus on developing products – not handling emergencies.
  • Resources

    Resource Library

    hero-lp-staff-aug

    The Complete Guide to Staff Augmentation for Voice Service Providers

    Studies have shown the total cost to keep IT systems running is $4.8 million per year.
    Explore Our Resources

    Blog

    More Blog Articles
  • Events
Login Contact

Our Blog

The Latest Insights From Our Experts

VoIP Call Quality: How to Monitor & 7 Strategies To Improve It

VoIP Call Quality: How to Monitor & 7 Strategies To Improve It

Read More
When Every Minute Counts: Getting Expert VoIP Support Without the Overhead

When Every Minute Counts: Getting Expert VoIP Support Without the Overhead

Read More
How VoIP & Cloud Voice Transform Public Sector Communications

How VoIP & Cloud Voice Transform Public Sector Communications

Read More
How Communication Preferences Are Evolving with New Tools

How Communication Preferences Are Evolving with New Tools

Read More
New Faculty Preferences and the University Communications Evolution

New Faculty Preferences and the University Communications Evolution

Read More
Tackling Carbon Emissions: Strategies for Voice and Internet Service

Tackling Carbon Emissions: Strategies for Voice and Internet Service

Read More
Executive Summary: Compliance Management and Voice Networking

Executive Summary: Compliance Management and Voice Networking

Read More
ECG: Engineering BroadWorks at US Department of Justice

ECG: Engineering BroadWorks at US Department of Justice

Read More
Space Probes and SIP Phones: Successful Device Launches with

Space Probes and SIP Phones: Successful Device Launches with

Read More
SIP and Fragments: Together Forever?

SIP and Fragments: Together Forever?

Read More
Using SIP to Block Robocalling: On the Telephone, Nobody Knows You're

Using SIP to Block Robocalling: On the Telephone, Nobody Knows You're

Read More
See only a Sampling of RTP frames in a Wireshark Packet Capture

See only a Sampling of RTP frames in a Wireshark Packet Capture

Read More
1 2

Headquarters

ecg-logo-white

505 North Toombs St. Suite A
Valdosta, Georgia 31601 USA

Headquarters

  • 1.866.324.0700 US Toll-free
  • 1.229.244.2099 International
  • 1.229.244.2399 Fax
  • info@e-c-group.com

Products

  • Overview
  • Alpaca
  • Bulk Provisioning
  • Automation Tools
  • Web Selfcare Portal
  • CallReporter

Company

  • About
  • Careers
  • Blog
  • Resources
  • Events
© ECG, Inc. Privacy Policy