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  • Who We Are
    • About ECG
      Learn about the team behind the networks and services that solve real problems.
    • Careers
      Explore careers at ECG and join a fun, collaborative, engineer-owned company.
  • Who We Serve
    • Enterprises
      Optimize your multi-site or large-scale voice network while meeting industry compliance requirements.
    • Universities
      Trust ECG for professional services designed to fit the unique needs of your university campus.
    • Government
      Overcome unique voice network challenges with engineering services designed for government agencies.
    • Service Providers
      Get in-depth voice network expertise and support to maintain compliance, keep customers connected, and more.
  • How We Do It
    • Products Overview
      ECG gives you the expertly-developed software products you need to do more with less time.
    • Alpaca
      Alpaca delivers unprecedented flexibility in BroadWorks management and development
    • Bulk Provisioning
      Securely load your bulk data into BroadWorks in a matter of hours.
    • Automation Tools
      Simplify your software development workload through one central point.
    • Web Selfcare Portal
      Give end users the freedom to take care of themselves in an intuitive portal.
    • CallReporter
      Get a real-time view of incoming, outgoing, and unanswered call records.
    • Services Overview
      Gain access to our experience and expertise in voice and data engineering.
    • Network Operations
      Keep your voice network running with outsourced network operations services.
    • Staff Augmentation
      Get the expert engineering support you need to meet project deadlines and fill knowledge gaps.
    • IT Consulting and Engineering
      Complete your short-term or one-off projects faster with a dedicated project manager and engineering expertise.
    • Outsourced NOC Support
      Provide customers with technical support 24/7 with our team of experienced, U.S.-based technicians.
    • 24/7 Monitoring and Action
      Let our team of experts triage and take action on network alerts so your staff can focus on developing products – not handling emergencies.
  • Resources

    Resource Library

    hero-lp-staff-aug

    The Complete Guide to Staff Augmentation for Voice Service Providers

    Studies have shown the total cost to keep IT systems running is $4.8 million per year.
    Explore Our Resources

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Our Blog

The Latest Insights From Our Experts

Accelerating the BroadWorks Platform for Scalable VoIP & UC

Accelerating the BroadWorks Platform for Scalable VoIP & UC

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Everything You Need To Know About Phone Provisioning

Everything You Need To Know About Phone Provisioning

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How Does Bulk Provisioning Benefit BroadWorks Users?

How Does Bulk Provisioning Benefit BroadWorks Users?

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What Is a Network Diagram? Learn How to Draw One Step-by-Step

What Is a Network Diagram? Learn How to Draw One Step-by-Step

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You Missed the FCC STIR/SHAKEN Deadline. Now What?

You Missed the FCC STIR/SHAKEN Deadline. Now What?

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Tackling Carbon Emissions: Strategies for Voice and Internet Service

Tackling Carbon Emissions: Strategies for Voice and Internet Service

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5 Ways To Prepare Your Network for Longevity

5 Ways To Prepare Your Network for Longevity

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Robocall Blocking: 4 Ways to Block Nuisance Calls Effectively

Robocall Blocking: 4 Ways to Block Nuisance Calls Effectively

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STIR/SHAKEN: How investigators can tell if you're compliant

STIR/SHAKEN: How investigators can tell if you're compliant

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Long Live BroadSoft: What Cisco’s Announcement Means for Voice Service

Long Live BroadSoft: What Cisco’s Announcement Means for Voice Service

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What You Need To Know Before the FCC STIR/SHAKEN Deadline of Jun 30,

What You Need To Know Before the FCC STIR/SHAKEN Deadline of Jun 30,

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BroadSoft End of Life? What Service Providers Need to Know

BroadSoft End of Life? What Service Providers Need to Know

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Valdosta, Georgia 31601 USA

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