Peer Benchmarking | ECG Team (2)

Company
About ECG Learn about the team behind the networks and services that solve real problems. Careers Join a fun, collaborative, engineer-owned company.

Industries We Serve

Enterprises Optimize multi-site voice networks while meeting compliance requirements. Universities Professional services designed for the unique needs of campus networks. Government Engineering services built for government agency voice challenges. Service Providers Deep voice expertise to maintain compliance and keep customers connected.
Carrier & Trunking Services

Design, harden, and secure the carrier side of your voice network — from SIP trunking to encrypted media and compliant recording.

SIP Trunking SIP Trunking High Availability STIR/SHAKEN 603+ eSIM & FMC VoIP TLS & SRTP SIPREC

AI-Powered Voice Intelligence

Private, production-ready AI that turns phone conversations into business intelligence — deployed in your environment, not someone else's cloud.

AI Call Transcription AI Speech Processing Voicemail Transcription

Compliance & Call Authentication

Meet regulatory requirements end-to-end — call authentication, robocall mitigation, lawful capture, and encrypted signaling.

STIR/SHAKEN 603+ Packet Capture / PCAP VoIP TLS & SRTP

Unified Communications & Collaboration

Modern UC capabilities backed by deep, hands-on expertise across every major voice platform.

E911 Business Texting Teams Replace Phone System Provisioning & Endpoint Mgmt Call Control & Features SIP Trunking HA SIPREC vCon

Platform Expertise

BroadWorks NetSapiens Metaswitch Alianza Core Oracle Communications Metaswitch Perimeta Sansay VSXi

Platform Reliability & Security

The infrastructure layer underneath your voice services — engineered, monitored, and secured by people who run it every day.

EKS / Kubernetes Critical Network Fundamentals Packet Capture / PCAP VMware & Alternatives Routing, Switching & Firewalls Freeswitch
Products
Products Overview Expertly-developed software products that let you do more with less time. Alpaca Unprecedented flexibility in BroadWorks management and development. Bulk Provisioning Securely load bulk data into BroadWorks in a matter of hours. Automation Tools Simplify your development workload through one central point. Web Selfcare Portal Give end users the freedom to take care of themselves. CallReporter Real-time visibility into incoming, outgoing, and unanswered calls. Wingman Move beyond basic call recording and transcription.

Services
Services Overview Our experience and expertise in voice and data engineering. Network Operations Keep your voice network running with outsourced network operations. Staff Augmentation Expert engineering support to meet deadlines and fill knowledge gaps. Custom AI Development Production-ready AI that keeps your data on your infrastructure. IT Consulting & Engineering Complete short-term projects faster with a dedicated project manager. Outsourced NOC Support 24/7 technical support from experienced, U.S.-based technicians. 24/7 Monitoring & Action We triage and act on alerts so your staff can focus on building.
Utilities

Launch Delay Calculator

Estimate what a potential product launch delay would cost your business.
Try the calculator
Resource Library

Guides, White Papers & Tools

In-depth resources on voice engineering, compliance, and AI — built from real client work.
Explore resources
Blog

Latest from the ECG Team

Practical articles on SIP, UC platforms, network operations, and voice AI.
Read the blog
Events

About ECG Careers

Industries We Serve

Enterprises Universities Government Service Providers

SIP Trunking SIP Trunking High Availability STIR/SHAKEN 603+ eSIM & FMC VoIP TLS & SRTP SIPREC

AI Call Transcription AI Speech Processing Voicemail Transcription

STIR/SHAKEN 603+ Packet Capture / PCAP VoIP TLS & SRTP

E911 Business Texting Teams Replace Phone System Provisioning & Endpoint Mgmt Call Control & Features SIP Trunking HA SIPREC vCon

Platform Expertise

BroadWorks NetSapiens Metaswitch Alianza Core Oracle Communications Metaswitch Perimeta Sansay VSXi

EKS / Kubernetes Critical Network Fundamentals Packet Capture / PCAP VMware & Alternatives Routing, Switching & Firewalls Freeswitch

Products

Products Overview Alpaca Bulk Provisioning Automation Tools Web Selfcare Portal CallReporter Wingman

Services

Services Overview Network Operations Staff Augmentation Custom AI Development IT Consulting & Engineering Outsourced NOC Support 24/7 Monitoring & Action

Launch Delay Calculator Guides, White Papers & Tools Latest from the ECG Team

Events