Technologies SHAKEN/STIR

Many Voice Service Providers must implement STIR/SHAKEN by June 2022, and they can turn to ECG for expert help. 

Are you aware of all the regulations and requirements associated with robocall mitigation? Learn what they are in this blog.

Technology options to protect your customers against scam calls, boost your revenue, and protect your business. Nuisance robocalls to your customers are a menace to Voice Service Providers -- but did you know you can stop those calls from reaching your customers?  Hear from a panel of the leading technology companies with options to protect your customers against inbound robocalls. Whether you offer SIP trunking, UCaaS Hosted PBX, or have an enterprise network, you can effectively manage & block inbound nuisance calls. Out of the top 23 UCaaS / Hosted PBX vendors identified by Gartner, only four can protect their customers against inbound robocalls. Only four!  This is a great opportunity for UCaaS vendors to differentiate their services based on the quality of inbound protection, along with the ability to report on blocked calls and to ensure that all desirable calls.  This change brings new revenue possibilities, including up to 15% revenue increase per user at one US UCaaS leader. Every vendor provides unique solutions. ECG can integrate with any robocalling mitigation vendor into your existing network. Relationship between Robocall Mitigation, SHAKEN/STIR, and Spam Calling Market Opportunity for UCaaS and SIP Trunking Revenue Generation Examples -- looking at what's in the market today Key questions raised by spam call blocking: A New Spam Mailbox? Emergency 911 callback? Rural Call Completion? "Reasonable Analytics"   Panelists: Rich Quattrocchi is Vice President of Digital Transformation at Mutare. He holds six patents and is working his seventh for work at Mutare. Bart Pesavento is the Director of Product Marketing at Neustar and is responsible for driving the go-to-market strategy for Neustar’s Trusted Call Solutions and Order Management portfolios. Ray Muscatell is Vice President of Worldwide Sales, and leads the sales teams and is responsible for sales for RedShift Networks UCTM product portfolio. Alec Fenichel is a software engineer, and leads the design and operations of TransNexus’s cloud based service platform, ClearIP. Greg Blumstein is the founder of TrueCNAM and the TrueSpam service. Gerry Christensen is responsible for leading new business development and strategic relationships at YouMail.

Is your engineering team bogged down by menial tasks or ones outside their knowledge base? Learn more about how staff augmentation can help.  

Is your voice engineering team knowledgeable on what it takes to stay compliant? Find out if you’re up on voice service provider compliance in this blog.  

This webinar discusses what should be in a great Robocall Mitigation Plan and how it helps you to protect your customers against against nuisance and robocalling, and allows their calls to succeed to the outside world. Defining a Robocall Mitigation Plan Origination vs Termination -- Definitions Key Goals for Protecting Customers - Deliverability, Liability, Reliability, Blocking Scam, and Trustworthy Caller ID Know Your Customer - Customer Vetting Industry Traceback Group Cooperation Contract & Terms of Service Enforcement - Including Shutting Down Sources Engineering Your Network to Fight Robocalling - Concurrent Calling, Calls-Per-Second Rates, and Number Screening Reasonable Analytics - Automating the defense of your customers Customer Types - SIP Trunking, APIs, and SIP Endpoint Users Nuisance Calling Prevention - Stopping the Scams and the Spam   Hosted by: Jon Chleboun, SMTS Presenter: Mark Lindsey, SMTS / VP Engineering, ECG  

Managers and Engineers need to understand the legal requirements for Voice Telecommunication. Get up-to-date expertise on regulations related to privacy, confidentiality, and nuisance calling including SHAKEN/STIR, CPNI, HIPAA, CCPA, and CALEA. Expert guidance for leaders and technicians, plus live Q&A with an attorney. This course is offered in collaboration with Law Firm Marashlian and Donahue, the CommLaw group.  Graded Exams. Certificate Provided. 1 week / 2 class sessions / 4 PDH. Companion Course to ECGT5022

In the rush to deploy SHAKEN for legal requirements, it can be easy to focus on success modes only, where you look only at what's working instead of what's possible. This is encouraged when you are asked "When will we be compliant?" with the new laws and regulations. How do you avoid short-circuiting the true legal requirement of SHAKEN, as well as the obligations to society to improve the trustworthiness of the telephone network? This presentation will equip you with a straightforward checklist of nine key tests that every SHAKEN deployment must pass. Voice Service Providers can use this checklist to evaluate deployments and set goals for SHAKEN operation. UCaaS / Hosted PBX Scenarios Advanced Find-Me-Follow-Me Scenarios Calling through IP-NNI / PSTN Termination vendors that add attestation for you Asymmetric Routing Scenarios Intra-service-provider Scenarios - when calls do not leave your own network SIP Trunking Scenarios Call Forwarding Scenarios Privacy and Caller ID Override Scenarios Analysis, Display, and Nuisance calling mitigation Presented by Mark Lindsey, SMTS and Vice President Engineering, at ECG Register for ALL of the SIPNOC 2020 webinars today!

The SIP Forum is hosting a STIR/SHAKEN Virtual Summit, with presentations from AT&T, Comcast, Metaswitch, TransNexus, Ribbon, and others.