ECG
  • Company

    About ECG Learn about the team behind the networks and services that solve real problems. Careers Join a fun, collaborative, engineer-owned company.

    Industries We Serve

    Enterprises Optimize multi-site voice networks while meeting compliance requirements. Universities Professional services designed for the unique needs of campus networks. Government Engineering services built for government agency voice challenges. Service Providers Deep voice expertise to maintain compliance and keep customers connected.
  • Carrier & Trunking Services

    Design, harden, and secure the carrier side of your voice network — from SIP trunking to encrypted media and compliant recording.

    SIP Trunking SIP Trunking High Availability STIR/SHAKEN 603+ eSIM & FMC VoIP TLS & SRTP SIPREC

    AI-Powered Voice Intelligence

    Private, production-ready AI that turns phone conversations into business intelligence — deployed in your environment, not someone else's cloud.

    AI Call Transcription AI Speech Processing Voicemail Transcription

    Compliance & Call Authentication

    Meet regulatory requirements end-to-end — call authentication, robocall mitigation, lawful capture, and encrypted signaling.

    STIR/SHAKEN 603+ Packet Capture / PCAP VoIP TLS & SRTP

    Unified Communications & Collaboration

    Modern UC capabilities backed by deep, hands-on expertise across every major voice platform.

    E911 Business Texting Teams Replace Phone System Provisioning & Endpoint Mgmt Call Control & Features SIP Trunking HA SIPREC vCon

    Platform Expertise

    BroadWorks NetSapiens Metaswitch Alianza Core Oracle Communications Metaswitch Perimeta

    Platform Reliability & Security

    The infrastructure layer underneath your voice services — engineered, monitored, and secured by people who run it every day.

    EKS / Kubernetes Critical Network Fundamentals Packet Capture / PCAP VMware & Alternatives Routing, Switching & Firewalls Freeswitch
  • Products

    Products Overview Expertly-developed software products that let you do more with less time. Alpaca Unprecedented flexibility in BroadWorks management and development. Bulk Provisioning Securely load bulk data into BroadWorks in a matter of hours. Automation Tools Simplify your development workload through one central point. Web Selfcare Portal Give end users the freedom to take care of themselves. CallReporter Real-time visibility into incoming, outgoing, and unanswered calls. Wingman Move beyond basic call recording and transcription.

    Services

    Services Overview Our experience and expertise in voice and data engineering. Network Operations Keep your voice network running with outsourced network operations. Staff Augmentation Expert engineering support to meet deadlines and fill knowledge gaps. Custom AI Development Production-ready AI that keeps your data on your infrastructure. IT Consulting & Engineering Complete short-term projects faster with a dedicated project manager. Outsourced NOC Support 24/7 technical support from experienced, U.S.-based technicians. 24/7 Monitoring & Action We triage and act on alerts so your staff can focus on building.
  • Utilities

    Launch Delay Calculator

    Estimate what a potential product launch delay would cost your business.

    Try the calculator

    Resource Library

    Guides, White Papers & Tools

    In-depth resources on voice engineering, compliance, and AI — built from real client work.

    Explore resources

    Blog

    Latest from the ECG Team

    Practical articles on SIP, UC platforms, network operations, and voice AI.

    Read the blog
  • Events
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About ECG Careers

Industries We Serve

Enterprises Universities Government Service Providers
SIP Trunking SIP Trunking High Availability STIR/SHAKEN 603+ eSIM & FMC VoIP TLS & SRTP SIPREC
AI Call Transcription AI Speech Processing Voicemail Transcription
STIR/SHAKEN 603+ Packet Capture / PCAP VoIP TLS & SRTP
E911 Business Texting Teams Replace Phone System Provisioning & Endpoint Mgmt Call Control & Features SIP Trunking HA SIPREC vCon

Platform Expertise

BroadWorks NetSapiens Metaswitch Alianza Core Oracle Communications Metaswitch Perimeta
EKS / Kubernetes Critical Network Fundamentals Packet Capture / PCAP VMware & Alternatives Routing, Switching & Firewalls Freeswitch

Products

Products Overview Alpaca Bulk Provisioning Automation Tools Web Selfcare Portal CallReporter Wingman

Services

Services Overview Network Operations Staff Augmentation Custom AI Development IT Consulting & Engineering Outsourced NOC Support 24/7 Monitoring & Action
Launch Delay Calculator Guides, White Papers & Tools Latest from the ECG Team
Events
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Our Blog

The Latest Insights From Our Experts

Are You Competitive — Or Just Assuming You Are? 2026 Analysis of 700 Cloud Communications Providers

Are You Competitive — Or Just Assuming You Are? 2026 Analysis of 700 Cloud Communications Providers

Read More
VoIP Troubleshooting: How To Fix Common VoIP Problems Fast

VoIP Troubleshooting: How To Fix Common VoIP Problems Fast

Read More
SIP vs VoIP: Explanation, Comparison, Key Differences & Tips

SIP vs VoIP: Explanation, Comparison, Key Differences & Tips

Read More
SD-WAN for UCaaS Voice and Video Calling (Video)

SD-WAN for UCaaS Voice and Video Calling (Video)

Read More

ecg-logo-white

505 North Toombs St. Suite A
Valdosta, Georgia 31601 USA

Headquarters

  • 1.866.324.0700 US Toll-free
  • 1.229.244.2099 International
  • 1.229.244.2399 Fax
  • info@e-c-group.com

Products

  • Overview
  • Alpaca
  • Bulk Provisioning
  • Automation Tools
  • Web Selfcare Portal
  • CallReporter
  • Wingman

Company

  • About
  • Careers
  • Blog
  • Resources
  • Events
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